17 years helping South African businesses
choose better software

What Is OneHash CRM?

An affordable cloud-based stable, flexible, cost-effective, user-friendly, highly agile, and fully featured platform.

- Manage your sales efficiently, with sales pipeline reports, activity reports, campaign performance reports etc. Reports give crisp data in analytical form for easy analysis and understanding.

- Configure print formats for effective customer interactions. Send customized proposals, for easy comprehension of business; resulting in more conversions and many more

Who Uses OneHash CRM?

OneHash fits well in the framework of all growing industry types; It is the best alternative of SAP/Salesforce/Zoho CRM

OneHash CRM Software - Use analytics tools and boost social media campaigns and marketing through automation features, keeping a track of what fits best, who fits best and who hits best!
OneHash CRM Software - You can create and assign salary structures to employees and OneHash simplifies most of the payroll processing for you.
OneHash CRM Software - In OneHash, the Asset record is the heart of fixed asset management. All the transactions related to an Asset like purchasing, sales, depreciation, scrapping, movement, or maintenance will be managed against the Asset record.

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Reviews of OneHash CRM

Average score

Overall
4.6
Ease of Use
4.2
Customer Service
4.5
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
32%
3
6%
Bi Bi
Bi Bi
Consultant in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Onehash all in one CRM made easy.

4.0 2 years ago

Pros:

Onehash a 100% smart SaaS, CRM, HR solution for business. Technology amalgameted with visually appealing interface. Onehash has everything built into platform from the accounting essentials.

Cons:

Self-implemented. It takes a bit of learning curve to comfigure everything inside the platform yourself.

Vinayak
Director in India
Construction, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Time to change to OneHash

5.0 3 years ago

Comments: Exceptionally well, no complaints so far. We get help / support on holidays too.

Pros:

Very good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal. Pro Full package, no restrictions Highly customizable & scalable Quick, accurate & kind and accurate support team Fast response host server, no lag at all

Cons:

Self-implemented but easy to do so Only Chat and Email support (But very quick support)

OneHash Response

3 years ago

Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.

Chris
Plant Manager in US
Food Production, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good for the Money

3.0 2 years ago

Comments: Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.

Pros:

This is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.

Cons:

It is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?

Thomas
Marketing Lead in Canada
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

A Solid CRM Option

4.0 2 years ago

Comments: Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper. Don't overlook OneHash, I think you'll be happy with it.

Pros:

I really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.

Cons:

There's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.

OneHash Response

2 years ago

Dear Thomas, Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.

Manmeet Singh
Manmeet Singh
Director in India
Verified LinkedIn User
Industrial Automation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

OneHash connects all departments of my business

5.0 3 years ago

Comments: CRM , Accounts and Dispatch Documentation

Pros:

OneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .

Cons:

The implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything

OneHash Response

3 years ago

Hi Manmeet, Thank you for such a wonderful review.

Prashanth
CEO in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

One Hash is All in One

5.0 last year

Pros:

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

Cons:

Learning takes time & also navigation is difficult to understand initially

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good sofware for CRM

5.0 2 years ago

Comments: A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes.

Pros:

A good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns.

Cons:

The price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.

Naarendra
Director in India
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Outstanding Services

5.0 2 years ago

Pros:

Mostly I like Lead management, the way we filter the leads based on various criteria

Cons:

It needs good training to be master in CRM

OneHash Response

last year

Dear Narendra, Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support. Thanks, Team OneHash

Gary
Manager in UK
Security & Investigations, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent CRM

5.0 2 years ago

Comments: Good experience with support staff on hand quickly to help, guide and advise

Pros:

Its an indepth management software with many modules, our interest was the CRM

Cons:

Initially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly

OneHash Response

last year

Dear Gary, Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered. Thanks, Team OneHash

Verified Reviewer
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Affordable and Compatible CRM

5.0 2 years ago

Comments: Best CRM for financial services

Pros:

Price, data management, compliances, customer onboarding and support.

Cons:

Interface could be better. Rest is fine.

Tithi
Marketing executive in India
Chemicals, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

We got complete manufacturing automation in our organization

5.0 2 years ago

Pros:

We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically.

Cons:

Till now I have not come across any such feature, but yes I can say it is complex to learn and it s leaning curve is horizontal in initial days.

Abhijeet
Administrator in India
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive!

5.0 2 years ago

Comments: I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.

Pros:

This software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.

Cons:

Till now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.

John
John
Social Media Consultant in Italy
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

One of the most popular customer relationship management (CRM) systems available today

5.0 2 years ago

Comments: OneHash CRM offers a wide range of features that help improve customer service, increase sales, and make information management easier.

Pros:

One major benefit of using OneHash is its intuitive user interface which makes it easy to learn and use. The system also provides powerful data analysis capabilities, allowing users to gain valuable insights into their customers' behaviors. Additionally, the system can integrate with other software solutions such as email marketing platforms or payment processing services making it highly flexible for businesses. The system also has a strong reporting feature that can be customized according to the preferences of each business.

Cons:

Based on my research, I did not come across any significant concerns or issues with OneHash. It is important to note that every business has unique needs, so what works well for one may not work for another.

Juergen
Project Manager in Switzerland
Internet, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

CRM for the Web3 / NFT Segment

4.0 2 years ago

Comments: Very flexible; almost everything possible; you need to invest some time for the setup; very proactive and fast support.

Pros:

It is very customizable and there is a flat fee per month and no user based charge.

Cons:

It offers a lot of flexibility, but seems to be tricky to setup at the beginning.

Amit
Senior Manager - BPR in India
Translation & Localization, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

OneHash Review, May 2022

3.0 3 years ago

Comments: With OneHash, we are expecting to use it as one stop solution for everything apart from our e-commerce site operations, whether it is CRM, Production management, Quality and Feedback management, Email management, KnowledgeBase, Finance/ Accounting management, to name major few. We have been able to get some benefits from CRM, Feedback and Email, but yet to use it at optimized level.

Pros:

1. Public webform facility, which post a good training a non-technical person can also use. 2. Module/ DocType based approach for each and every activity is unique, and that helps user to have a good control over customization options. 3. Sequential process driven mechanism can be used to optimize the productivity/ output, if designed strategically. 4. Almost every module has it's own custom facility like Listing, Dashboard, Reports and auto-notification facility. Being so vast on module level and built on a unique concept of DocType, it also makes it sometimes complex to work on. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

Cons:

Facilities related to ease of customization and custom field types must be improved. The unique USP of the software "Module/ DocType based approach" is also one of the major critical aspect, which needs to be improved as it creates problem with creating bridges between external systems or few times even in internal modules. We have integrated it with our small e-commerce site, which took us time more than expected, to understand the system architecture and API call relation before development.

OneHash Response

3 years ago

Hi Amit, Thank you for your feedback. We will definitely work on it and will try to get a 5*. Thank You.

Pradeep
GM-R&D DESIGN in India
Furniture, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

"User Friendly software - compared to other ERP application"

5.0 3 years ago

Comments: My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.

Pros:

I like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.

Cons:

In this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.

OneHash Response

3 years ago

Hi Pradeep, Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page. Thank You.

Sanjay
Director in Canada
Legal Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Product With Fantastic Support!

5.0 3 years ago

Pros:

Flawless integration of emails, social campaign runs and Data Management!

Cons:

If they can integrate SMS feature for lead management, that would be great!

OneHash Response

3 years ago

Dear Sanjay, Thank you for your time. OneHash can be easily integrated with SMS Gateway, Kindly refer this doc https://help.onehash.ai/en/article/sms-settings-1n7eorj/ Feel free to buzz us on our website chat support portal if you have any queries. Thank You.

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

High value product at good price ,

5.0 3 years ago

Comments: People are good , trustworthy , confident about their product they are offering. But mobile application is required at the earliest , entry part and reports part should be simple , not text , icons are required , they improve the same by watching their competetors in the same segment and nearest offering

Pros:

All in one , no need to pay separately ,for each and every software.

Cons:

Interface of the software needs to be improved a lot , instead of text for each and every step , it will be good to use icons with name . Now it is looking like a dos interface , this part is important for people like us.

OneHash Response

3 years ago

Hello, Thank you for honest feedback. We have taken a note of it. Our team will work on these points. Thanks,

Mihir
Software developer in India
Accounting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect Customer Support

5.0 3 years ago

Comments: Honestly OneHash is such a good platform for small enterprises.Highly,Highly recommend to anyone who wants CRM software.All services by just a click with very economical rate.

Pros:

Highly customisable CRM to manage your contacts,fundraising pipeline,gmails and which is better suited for B2B Businesses.A solution rather than a problem type approach.Amazing features , very efficient.Quick support team

Cons:

Too much tools to use sometimes it's confusing ( but the support team helped me a lot)

OneHash Response

3 years ago

Hi, Your reviews are important to us. Thank you for such a wonderful feedback. It is recommended to start with one module at a time. You can disable the one which you are not using. For any issues reach out to us at [email protected] or ping us on our chat support portal. Thank You.

Nathan
Owner in Serbia
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Robust platform for a marketing agency

5.0 3 years ago

Comments: Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.

Pros:

Easy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.

Cons:

Learning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.

OneHash Response

3 years ago

Thanks for writing a review. We appreciate the feedback and all the positive points.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great product

5.0 2 years ago

Comments: great features, as expected works perfectly well

Pros:

ERP and CRM are my most like products of onehash

Cons:

None products of onehash are my least like products

jayesh
CEO in India
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best software for management of sales

5.0 3 years ago

Comments: My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.

Pros:

The software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.

Cons:

Full enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.

Amy
IT Business Analyst in Morocco
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

An all-in-one powerhouse

5.0 2 years ago

Comments: I wasn't disappointed, everything advertised I found there, which makes my experience really pleasant.

Pros:

What I like the most is the fact that I can find anything that a company needs to function under one roof, accounting, CRM, HR just to name a few, it may seem intimidating at first, with so many functionalities, my advice would be to familiarise yourself with one module at a time.

Cons:

The learning curve is really steep, making it not that easy to use at first, but only at first, which is really to be expected.

Garth
Creative Director in South Africa
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Every Entrepreneur should OneHash their Business

5.0 3 years ago

Comments: To be honest, I can't fault them. Their customer service is EXCELLENT. It's worth saying again. Their CUSTOMER SERVICE IS EXCELLENT. Great Experience. The follow-up is quick. They care about you and your business. Then there is OneHash the product which is everything an entrepreneur needs to GROW their business. I even said I would buy a couple for my clients. It is GREAT product. Thanks to [SENSITIVE CONTENT] for always following up and always been quick with responding.

Pros:

OneHash has everything you need to GROW your business.

Cons:

The only thing I didnt like was the aesthetics of the invoice. But I believe they will sort it out in time.

OneHash Response

3 years ago

Thanks for your valuable input, we will surely work on providing better aesthetics.

vidyasagar
Managing Director in India
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

best erp for sme's

5.0 2 years ago

Pros:

Low cost, Integrate with all departments in organization, the best customization.

Cons:

need more storage space and some MIS reports required for financial module

OneHash Response

2 years ago

Hi Vidyasagar, Thank you for your time. We already have MIS reports in our financial module to know more kindly reach us at [email protected]. You can add additional 25GB of space with an affordable cost of $30/month