17 years helping South African businesses
choose better software
Malvern Manifest System
What Is Malvern Manifest System?
Cloud-based carrier shipping system which helps firms track shipments, automate bills of lading, improve accuracy and reduce costs.
Who Uses Malvern Manifest System?
Not provided by vendor
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Reviews of Malvern Manifest System
not sure why we've kept it so long
Comments: When it works it is great, but when it breaks, it usually takes a call to their tech support to get it working.
Pros:
We've had this product for close to 15 years and tech support has always been very responsive
Cons:
Local Installation is very labor intensive. Platform is has always been very buggy whenever there are any other software updates it seems to always cause issues with Malvern that take a while to get ironed out. We have to use task master to make sure no copies of Word are running in the background before starting Malvern or else it crashes or behaves erratically.
This software is still in Beta
Comments: Switching to Malvern, while making some tasks take less attention, has slowed down our process and created more problems. I would consider it a down-grade.
Pros:
The software is quick and easy to use when it is working properly. Support is usually responsive and able to fix the immediate issue.
Cons:
The software is constantly buggy. Errors happen multiple times a day slowing down the shipment of hundreds of packages. Sometimes the errors lead to a computer being useless for days at a time. As soon as errors are fixed, they often reoccur or new problems occur. Malvern Manifest System will many times interfere with other basic programs such as Office, Outlook, or Skype, preventing them from being used. These issues may be expected during a software change-over, but they have persisted for well over an acceptable amount of time.
