17 years helping South African businesses
choose better software
CARRIYO
What Is CARRIYO?
CARRIYO is a Software-as-a-Service solution to manage the last mile and help retailers and e-Commerce businesses improve their customer statisfaction.
Our platform offers automatic shipment routing to an extensive list of pre-integrated shipping companies, track & trace, label customization, service level management and customer communications via SMS, email, Whatsapp and branded tracking pages.
Who Uses CARRIYO?
We help Retailers and e-Commerce businesses take ownership of the last mile by allowing them to communicate with their customers and manage service levels with their shipping partners.
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Reviews of CARRIYO
Carriyo review
Comments: Good - Easy to onboard and use
Pros:
Ease of use and easy to manage errors when updates are required
Cons:
No major issues. May need more description on error logs
CARRIYO Response
2 years ago
Thank you for your candid review Shivani!
Profesionally made for customers shipping
Comments: It helped me as a goods seller to have a significant and fast processing delivery. It's still the best as far as i know. Great and worth to try.
Pros:
It's so lite so users don't need to use bad services when choosing from the many options. The simplicity makes it perfect, from the location preferences to the detailed shipping address is there. Loved it.
Cons:
Sometimes the goods tracking code can't be tracked. But at the moment everything is good.
user friendly
Pros:
its easy to access and provides the information required
Cons:
haven't encountered any cons yet. it works fine
A perfect Logistics Tool
Comments: I have been working with Carriyo for almost 2 years and it made our job easier.
Pros:
You can track all of your partners shipment in one place with actual status of the shipments.
Cons:
Sometimes shipment status are not updated on real time which is making us to deep dive on the 3PL websites. If this is fixed then it will be perfect.
More features like cost, lead time progress bar and attemtps
Comments:
positive.
tracking with ease
detailed reports
good top line view via control tower
loved the new aesthetics
Pros:
ease of use, ease of integration, detailed reports, routing rules with capacity
Cons:
delivery cost to be shown per order according to carrier partner attempt summary just release but its not working lead time progress bar per row date selection in filters should automatically be 12:00 am to 11:59pm which is not the case currently
Great product with more room for UI improvements
Pros:
Ease of integration, ease of use, good support.
Cons:
Limited list customization, no cache/save function on list settings, I have to set the columns when viewing lists every time I log in.
KPI performance tracker
Comments: Benefits are trying to track the performance of Last Mile.
Pros:
Easy to track, monitor the KPI performance of last mile
Cons:
Real time data to flow and more cancellation/non delivered reasons to add
Great customer exeprience & added value to the last mile Business!
Pros:
- Ease of access - Plug & Play - KPI for tracking
Cons:
- Missing: chatbot or communication tool with the end carrier
CARRIYO Response
4 years ago
Thanks for your review Mathilde. Looking forward to build the chatbot functionality to get 5 stars!
CARRIYO Review
Comments: Greate platform where you can group and monitor all of your carriers and shipments as well as performance analysis.
Pros:
Easy to use, API integration, flexibility, reports.
Cons:
N/A,
CARRIYO Response
4 years ago
Thanks for your review Wasim!
Very good solution
Comments: Enjoyed working with [SENSITIVE CONTENT HIDDEN]!
Pros:
Easy to use connected with all carriers
Cons:
nothing works very well and very good service
CARRIYO Response
4 years ago
Thank you for your comments Nicolas!
