Carecenta

The Best Health Care Management Software

Comments: A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Pros:

User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones.

Cons:

Pricey? But no! With all the notable features and the return value from the investment is quite significant.

Awesome Software

Comments: I came across Carecenta when my boss decided it was time to change products. Since using Carecenta my experience has been awesome. The caregivers are able to sign in and out with no problem. I'm able to do schedules fast and it even lets me know when a client's authorization has expired. I'm able to send a message to the whole team with a bulk message. Creating invoices and bulk billing is fast and easy. I love how the caregivers location and all signatures are on the time sheets and how easy it is to export payroll. Lastly, their customer support is amazing. Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time. They go above and beyond for their customers, making sure to leave the customer happy and satisfied with their services.

Pros:

What I like the most about Carecenta is the caregivers having the opportunity to use telephony if they have trouble signing in.

Cons:

I have been using Carecenta for almost three months and so far I don't have any cons to report.

Administrator

Comments: The company does an excellent job over the phone explaining everything to us.

Pros:

The program is easy to use and the employees explain everything great.

Cons:

How to get the Clearing house to register the evv.

EVV issues

Comments: schedule calendar and P schedule module is perfect. Otherwise, EVV and duplicated authorization issues always confuse us.

Pros:

The quick response to the current issues.

Cons:

EVV issues. Overtime above 2hrs not show up in the schedule. +0.25~1.75hrs shows well.

Love Carecenta

Comments: Great! Since starting its been a smooth transition.

Pros:

I like how easy it is to navigate and search clients.

Cons:

Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number.

CareCenta User Review

Pros:

We love that it is very streamline and an easy software to use overall. We desperately needed something that was more user friendly and would help our day to day tasks remain organized and easy to complete!

Cons:

We as a company have not ran into any issues or things we do not like so far!

New System is Good

Comments: I like Carecenta and the transfer from Salesforce has been good.

Pros:

The new system is simpler and makes the information for our patients easier to access and keep track of.

Cons:

Nothing, everything seems to be working the way it should.

IntraVascular Consultants Satisfaction Survey

Comments: Improved productivity overall in the office and in the field. Improvements in accuracy of schedules, utilization of employees, streamlined processing of billing and payroll, and ease of preparation for Accreditation.

Pros:

Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages. The program meets our needs overall and I have referred 2 other agencies to CareCenta.

Cons:

Lack of training and support at start up for office staff and RNs in the field. Guidance was minimal and relatability took a long time to figure out. Some glitches in the system could be improved and headers/ categories could be changed to specifically relate to the Home Infusion RN staffing business.

Satisfied Customer

Comments: Overall, it was good once we worked the kinks out

Pros:

The fast customer service response. If an issue was emailed, the response time was fast.

Cons:

My staff had some difficulty with clocking in and out and with the gps tracker feature.

I like CC

Comments: Nice system, friendly and we can work super fast

Pros:

Everything is easy to learn and use. Clean and organize.

Cons:

search section. Sometimes I trying to look for a client and it is hard

Adult Day Center

Comments: We discussed the operational side of things prior to making a selection. Carecenta was easy to use, and filled all the areas we were looking to accomplish. There were a few things that we needed that were not in the system, and their staff was able to customize some things for us. Once ready to implement/implemented, their staff was willing to provide necessary training until we reached a level that we were comfortable with. Having used the system for 7+ years, it is simple and effective, and does all that we need it to do.

Pros:

Simple and effective On-going support (if needed) Cost effective

Cons:

Nothing really. Works well for all that we need. If anything, would like to see more sales report data, but overall it does everything needed!

best software

Pros:

User friendly easy to understand and work done in second.

Cons:

sometime takes loading time longer than usaul.

Adapted to our needs!

Comments: Has a lot of great features that we hope to implement as we go along.

Pros:

We are not a home healthcare services provider but we do provide services and this program tracks our therapists very well and keeps up with their schedule wonderfully!

Cons:

Having to enter all the info to get started. It had to be done but once it was, the program worked great!

Why you should use Carecenta !

Comments: Its been amazing with Carecenta really I been with you'll for 4 years now and its been a breeze and your not over price, your paying for what you want.

Pros:

Its easy access, it a walk in the park showing my new office mangers. Everything is laid out for them and no confusion real simple.

Cons:

Sometime the system does have problems and wont let you change things sometime but other than that its great.

Assistant manager at Gentle Home Care

Comments: Adding date to the Carecenta platform is very easy.

Pros:

The program is very user friendly, and easy to navigate.

Cons:

I did not find anything that I did not like.

Happy to have purchased.

Comments: I'm still learning but I do like it a lot.

Pros:

I like how it is really a easy set up and I can always contact someone if I need too.

Cons:

Well I'm still trying to figure it out. How to delete former employees off of the schedule.

Sheila Jones opinion on carecents

Comments: I love to straight forward database because nursing is already critical thinking we dont need to think to document because it will take away for them consumer.

Pros:

Its pretty easy to migrate through the different tabs without getting confused of stuck.

Cons:

Sometimes it freezes or works to slow . Carecenta charts take along time to scroll down due to save data in carecenta.

Great system

Pros:

It is easy to use and customize files to suit the needs of the client

Cons:

Takes time to have it fully setup and customize.

On overal experience of Carecenta

Comments: Carecenta is useful tool in homecare field. We have used it at least five years.

Pros:

We need it to do Daily Scheduling and weekly Billing.

Cons:

Lack function of sending a voided claims in Billing

New user/ beginner

Pros:

The system is fast and helpful. useful to the company.

Cons:

I have not experienced any issues since I've used the systems yet.

Awesome Home care program

Pros:

We love the ease of billing and payroll.

Cons:

The help desk is very slow to fix any issues.

Good Tool for the Agency

Pros:

Easy to navigate and setup. Very convenient.

Cons:

I have not had any issues so far with using Carecenta.

Thanks Carecenta

Comments: great!! wonderful, user friendly, easy to use and helpful!

Pros:

wonderful, user friendly, easy to use and helpful!

Cons:

document names and order should be as per upload and time should be mentioned as well ( time of upload )

Carcenta Saves Me

Comments: Schedules and data inputs are vital to the companys success

Pros:

The information that is kept is vital and crucial to the business

Cons:

Sometimes customer service is hard to reach

Carecenta is great!

Comments: Great!

Pros:

Pros are the ease of using this program. It is self explanatory in areas where I need a little more help.

Cons:

I wish Carecenta was able to pull all of the entities together in one shot.