Intelex Incident Management Software

My Review

Pros:

Audit trail is very helpful, and the interface is easy to use.

Cons:

Reporting is not easy and getting data out of the system is difficult. So the Intelex dashboards are bad, and doing it yourself is not easy.

Incident Management Software review

Pros:

The product is relatively easy to use. The notification emails are somehow useful.

Cons:

Not easy to implement. If we needed to implement some changes, we had to make a request to Intelex.

Good bones just needs some more options and better refinement

Comments: It does the job we need it to. Its just a shame the actions can't be viewed by all persons.

Pros:

Nothing particularly stands out but it has everything needed to do the job, i just wish photos, and evidence, etc weren't that hard to complete. Having other users being able to view, edit and adjust would make the software more user friendly.

Cons:

Its one giant scroll sheet. Sections should be like a save in progress section rather than one big document.

An Organizer and Tracker

Pros:

I like the ability to track and work incidents in an organized way. Interface is user friendly as well.

Cons:

I really have no CONS regarding this product.

They are great to work with the platform allows you to easily fit the technology to engage employees

Comments: Daily brings my data from multiple locations into one place to easily use.

Pros:

Platform flexibility, great applications out of the box, great customer service, and mobile functionality

Cons:

None for the software, change management is always difficult no matter which platform your company goes with.

Good product for managing safety incidents

Pros:

Intelex is a great product especially because it is highly customizable and does integrate with many other systems.

Cons:

The software was very expensive and is broken up in to so many segments that you are required to buy it in pieces.