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Host PMS
What Is Host PMS?
Hotel software that provides room tape chart, night audit, sales analysis, cardex/profile management, housekeeping/maintenance, etc.
Who Uses Host PMS?
Designed for businesses of all sizes as well as restaurants and events companies, it is a hospitality property management application that helps manage room reservations and allotment processes.
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Reviews of Host PMS
Awesome and Clear Product
Pros:
This is a product that has been an all-rounder for us. It has allowed us to ensure we are up to date in all areas and has been very efficient and easy to use.
Cons:
Whenever any issue does arise, it is possible to get it resolved by the team but the time it takes could be improved.
Host Hotel Systems Response
6 years ago
Thank you for your review! We will consider your opinion.
Alternatives Considered:
A view from IT
Comments: Since we start use HOST, from IT perspective my work and the control of systems was simplified, since we have a lot components in one system. The fact that it's a cloud program, we only need to upadate versions on servers and no work need to be done in user computers. We also have regular updates. With Host, GPDR compliency was assured.
Pros:
Since we came from other similar software, than in the end was no support, it was very surprised than with HOST, we actually have a team that help us, and the transitions was quite easy, and made in 2 months of work. We migrate from 5 different software to 1 with practically same features, and we a clean user interface.
Cons:
Since we have two hotels, and have a central management hotel view, sometimes some configuration inside items cannot be exported directly to properties and it kind duplicate the work... Examples: printers,[POS: sectors, user credentials]
Good overall
Comments: It works, gets the job done and provides adequate info.
Pros:
Very stable, fast, reliable software. Has all the tools you need to run your hospitality / F&B business.
Cons:
It would be nice to have further customization options. Specially reports. Some tools are less than intuitive.
Great hotel managment system - user friendly
Pros:
Very complete in all aspects (comercial and financial statistics). Helpdesk always ready to help and accept to improve the system.
Cons:
Lay out when trying to open on a table or smart phone should have a mobile app in order to be always connected.
Host Hotel Systems Response
7 years ago
Dear Luis We really appreciate your review! Our mission is to develop innovative and integrated solutions focused on the hospitality market, by always thinking about in our clients' needs!. Therefore, our team will analyse your pros and cons! Thank your for your honesty HHS team
Pleased with this hotel management software that is fully integrated.
Pros:
Very pleased with all the possibilities that the system offers in terms of Sales & Marketing analysis.
Cons:
Very pleased in the past with the custumer support. At the moment not pleased with the reponse time or quality of the support.
Host Hotel Systems Response
7 years ago
Dear Iolanda We truly appreciate your review and we will take into consideration all the referred pros and cons! In order to improve our customer support, Host Hotel Systems is increasing the team and investing in its training. Thank you for your honesty. HHS teamnd its formation.
