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What Is iCare?

iCare is the leader in cloud-based enterprise applications for health systems, clinics, and physician practices. iCare provides a unified Electronic Health Record designed for today's healthcare providers and the way people work. Delivered in the cloud and leveraging a modern technology platform, iCare offers a fresh alternative to traditional EHR solutions.

Who Uses iCare?

Designed for hospitals, clinics, and practices, it is a cloud-based EHR solution that comes with clinical & financial insights, assessment templates, and billing management modules.

iCare Software - iCare on iPad
iCare Software - iCare on desktop and mobile

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Reviews of iCare

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.9
Features
4.9
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
91%
4
9%
Lily
Director of Lab in US
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Best EHR in my experience

5.0 3 years ago

Pros:

Easy to use, very fast, complete and it has everything I need.

Cons:

During roll out, my department was the last to be implemented.

Rebecca
Stna in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Great easy to use

5.0 last month New

Comments: Overall my experience has been perfect I have no complaints

Pros:

Ease of use and design of everything. Flawless

Cons:

Not much to complain about really it's great

Maria
LVN in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

4.0 3 years ago

Pros:

I like most of the software system especially the options we have available to click like discharge list.

Cons:

What I least like about Icare is the glitches and sometimes not submitting the documentation and having to start all over again.

Nick
Clinical Analyst in US
Hospital & Health Care, Self Employed
Used the Software for: 6-12 months
Reviewer Source

A must-have EHR

5.0 12 months ago

Pros:

iCare is easy to learn and get started with. Easy for an Administrator to customize on-the-fly without relying on the developers.

Cons:

Just like all other EHRs, it looks different at first view but becomes familiar very quickly.

Andrzej
Clinical Director in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great value for the money

5.0 2 years ago

Pros:

US-based customer service is great for our needs.

Cons:

Nothing negative thus far, used to be slow, but it was resolved.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the best EHR systems

5.0 3 years ago

Comments: Overall, the experience with iCare has been better than expected. When our organization selected the iCare system, I was a little skeptical however it has been great.

Pros:

I have experience with most of the major EHR systems, and by far, the iCare system is one of the best I have ever used. The functionality and feature set is superior to most other systems yet the ease-of-use is extremely high. The user interface is very intuitive and easy to navigate. Everything seems to be where you would expect to find it. The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance. We tend to put the system through heavy workloads yet the performance has stayed consistently high. I would definitely recommend this system to any healthcare organization looking for an excellent modern HR.

Cons:

The iCare system gives the user the ability to do some customizations to the individual look and feel of the system, In fact we can even change the color scheme. Sometimes when other users ask me to assist them in a certain function, I have to search for where they have positioned the feature in their menus. I don’t know how iCare could improve this however, since I love the ability to be able to customize my workflows for my specific tasks.

Vanessa
consultant in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cutting Edge EHR platform for a reasonable price

5.0 3 years ago

Comments: This software is very cutting edge. This software was built for todays medical admin challenges and strengths.

Pros:

This software is very easy to use. It was built from the point of view of the practitioner. The best bang for your buck!

Cons:

Honestly, not a thing. This software is incredible simple to use.

Keith
Physician in US
Medical Practice, Self Employed
Used the Software for: 6-12 months
Reviewer Source

iCare Use in a Solo Practice

5.0 3 years ago

Comments: i Care does what it promises, without fuss.
Help desk is prompt and reliable; the manuals online are complete and usable.
I like its overall usability.

Pros:

iCare is friendly, attractive, and the visual language is intuitive and easy to navigate. Patient areas are extensive: languages, countries, gender preferences and so on. Billing is comprehensive, from outpatient through hospitalization, DC and follow up. iCare is mature and secure. Help is promptly available and a single agent takes responsibility for a problem. I could not email a prescription to a chain store because it was without a store number in Surescripts. I called iCare, got a call back, problem fixed, no delay in prescription pick up, and later prescriptions go through.

Cons:

When I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button. I could have used one page in the online manual with some of the most frequent stumbles.

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Integrated EHR System

5.0 3 years ago

Pros:

This is an excellent integrated EHR system which is full featured and compliant with all required and emerging regulatory standards. The system seems very intuitive and easy to use and has been well received by our staff.

Cons:

I have nothing negative to say about this software.

Verified Reviewer
Verified LinkedIn User
Logistics & Supply Chain, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Nice EMR System

5.0 3 years ago

Pros:

Extremely easy to learn. Easy to navigate

Cons:

Nothing comes to mind. I really liked all the features

Prinkal
Sr. Software Engineer in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good EHR Software

5.0 3 years ago

Pros:

Easy to Use, Better view of Software. Less click which help doctor to use any module.

Cons:

As per my view No cons in this software.

Kalpesh
Sr.Software Engineer in India
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cloud Health Care Software

5.0 3 years ago

Pros:

Good Software and User friendly. Timely base updation.

Cons:

no cons for using this software for me personally.

Ed
Special Projects Engineer in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Flexible EHR system for telehealth use

5.0 3 years ago

Comments: Good experience. Easy to implement and integrate.

Pros:

Cloud based and able to fit our requirements better than other systems we considered.

Cons:

No dislikes, however it would be nice if they set up regional user groups for technical users.

Lourdes
Office Manager in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use EHR system.

5.0 3 years ago

Comments: The system is very intuitive. Never get lost or don’t know how to perform a function – unlike some other EHRs I have used. Also, the system can handle a lot of simultaneous users without slowing down.

Pros:

Very easy to use. Training was quick and painless.

Cons:

I don’t have any complaints. The software works well and is easy to use.

Abraham
MANAGING DIRECTOR in India
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

iCare Software Review

4.0 3 years ago

Pros:

Very user friendly and value for money. Best to easily manage Electronic health records

Cons:

They do not come out with good explanation of features.

Pat
CEO in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Very Easy and Intuitive System

5.0 3 years ago

Comments: Vitally important for research and preventive health care expansion of our company

Pros:

Can be customized easy with templates and used anywhere

Cons:

Provides more areas than we need and would like to remove them

Kanjirathinkal Varghese
General Manager Finance in India
Real Estate, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Trial Review

5.0 3 years ago

Comments: It remarkable, able to get support for using the software

Pros:

Easiness of creating and managing appointment and billing

Cons:

There is nothing much least liked as it is only the trial now

Kamta
Developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good Software

5.0 3 years ago

Pros:

It is very customer friendly and easy to use.

Cons:

I have been using this software for a few months now no, cons as of now.

Medha
Director in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Complete EHR at affordable cost!!

5.0 3 years ago

Pros:

User friendly, easy to use. Best is its functioning on any browser & any devise.

Cons:

No complaints yet...going fine. can be made more customized to fulfill individual's need.

Taral
Director in India
Information Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use EHR with best services and functionalities.

5.0 3 years ago

Comments: Amazing. Super Team and Super software.

Pros:

Easy to use. Affordable. You can configure as per your requirement.

Cons:

Should have more customization features.

Samir
Owner in US
Security & Investigations, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Best EHR System at affordable price range

5.0 3 years ago

Pros:

Easy to use. Affordable but has rich features. Lots of configuration makes it easy to use

Cons:

I would love to see a more customizable design.

Abel
Creative Director in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Woth it!

5.0 3 years ago

Comments: Very positive

Pros:

Ease of use and support from the company

Cons:

Still have to learn it, still hve to pay