Frame.io Reviews

Easy Reviews on Video Projects

Comments: It is simple and easy for our team to use to make comments on video projects.

Pros:

Our main use of Frame.io is for reviewing and commenting on rough edits of marketing and youtube videos. It is simple to comment on or annotate with drawing for a specific timestamp so our video editor can understand where changes are needed. We like the direct integration with Premiere Pro.

Cons:

It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks.

Especially useful to better understand customer changes

Pros:

Very useful to get quick and accurate feedback on the video without having to use services not created for this, thanks to the possibility of commenting and uploading different versions always at the same link makes it very easy to share with people even those not in the trade

Cons:

I find the option to download the video poorly signposted and often have to remember to click the

Severely underdeveloped

Comments: Horrible app. Stay away, do not upload anything on it which needs to be downloaded by someone else.

Pros:

Absolutely nothing. I rarely write reviews but I had to for this one because this is appalling.

Cons:

Very frustrating. I have been sent 76 files consisting of videos and pictures to download as I am an editor. Not only can you not choose the destination of where you want them to download, you have to download them one by one. I have to find the folder i want to put the files in 76 times now...in 2024, how could you make such an underdeveloped app. Nothing else i can do but accept it though. Horrible app.

Game Changer for Video Editors

Pros:

Frame.io is an incredible resource for video production teams. Team members can upload videos to the Frame.io website, and whoever needs to review the video is able to leave comments at specific times throughout the video. No more manual lists of timecodes and notes, or guessing which part of the video a reviewer may be giving a note on. Videos can also be uploaded to Frame.io to be shared as presentations for clients, or viewers outside of a given team, and the page they view is customizable. You can choose background color, text color for the title of the video, and even the thumbnail you'd like to appear on the screen when the reviewer opens the video's link. The ability to "stack" or "layer" updated versions of the same video is useful and unique to Frame.io as well. You'll always be able to view the genesis of a given video, from its first version to its final version (as long as you don't delete past versions). Frame.io has massively increased our team's efficiency, and streamlined communication regarding all of our video deliverables.

Cons:

The only area that still needs improvement is with the desktop app version of Frame.io. The app only allows for uploads and downloads of files - you cannot leave timecoded comments, play videos for review, or layer video versions on top of one another. I always prefer to use the desktop version of any application I use, but the Frame.io desktop app is lacking in its current form.

Finally a video project manager that makes sense

Comments: Overall it's been great. I'm hoping they can fix the current bug.

Pros:

I love that my team members and clients can give frame specific feedback on video reviews. This ability has been great because I can more easily "force" clients to only give specific, actionable feedback by funneling them to Frame.io as our only place for revision communication. This has greatly reduced the vague emails and phone calls. Client: "uhhh, it kinda feels a little slow in the middle". Now I can reply, "Ok, can you point out specifically when and where it feels slow?" This has also made me become a better producer/director because that same limitation applies to me. It forces me to only give specific and actionable feedback to my team members, which makes the editing process more efficient and forces me to be more decisive in my feedback given.

Cons:

Currently there is a bug for the past few months where when I send a link to a client Frame.io asks them to create an account after they click the link. It didn't used to do this, it simply required them to put in their email address once and then go straight to reviewing. This has caused several headaches on recent projects.

A necessary tool for professional video creators

Comments: I loved using Frame.io, but after some clients had trouble using it, I moved over to Vimeo Pro. Since then, my clients have had no issue leaving comments. The cost is better, but only slightly.

Pros:

The concept of this is a no-brainer need for any video producer. Your client leaves comments at time-stamped sections and you are then notified of every note made. You can then reply to the comment or just check it off. You can "hide" the checked comments which is very helpful if you're going through a long list of notes and need to sift through what has been addressed and what hasn't .

Cons:

I wasn't able to determine why, but I had about a dozen clients who had a hard time leaving comments. It may have been something to do with the need to log in first, which some clients didn't want to create yet another log-in. Aside from this issue, the cost is a bit high. When you add up all the other subscription software you need from CRMs, Invoicing, Cloud storage, Adobe and about a hundred other things, Frame.io's cost can be difficult to accept, especially after having some clients not even use the system.

Terrible customer service - no bulk export option - stuck for ever

Comments: Very poor experience, terrible customer service. no way to bulk export your videos so your stuck with them forever. They try and upsell everyone by suspended your account if you get close to the storage limits. I would stay far away.

Pros:

Decent platform for hosting videos and providing feedback

Cons:

- customer service is terrible - if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break - no way to bulk export your videos

Saves time! Proper collaboration!

Comments: Overall experience has been great! I ran out of room in the pros section, but there's so much to like about this site! Exporting comments to your editing program, uploading directly from your editing program, versioning, status, multiple file types handled, great price points, flexibility with team members and collaborators, the list could go on. Definitely a must have for video collaboration!

Pros:

I love how easy Frame.io makes collaboration! Before I was using it, I was putting a video online, and then getting emails back with unclear timecode stamps, vague requests, and just general confusion with a lot of edits I was trying to make. Or having to schedule time to have an in-person client meeting to go over fairly minor changes. Online collaboration with frame.io cuts down on a lot of the confusion and time needed for meetings. Clients, with very little training, can leave comments right on specific times on the video, and then if still unclear, we can have a conversation right in the comment thread. Being able to draw right on the frame as well and leave that as a comment is a great help in many situations too. Being able to upload multiple file types in the project is super handy for getting files to clients or other assets from them. Folders within the projects help cut down on clutter as well. Frame.io can make it very clear as to what needs attention and what's client approved with their status tags, and sending out to external collaborators who just need to see one or two videos, but not the whole project, is a snap as well. I can even generate a presentation link to send out for captioning as well to keep things simple. When all is said and done, it's nice to be able to house a master version on the project, as well as have frame.io produce various compressed versions for the client to download directly.

Cons:

Some more features would be great, maybe being able to mark some sub-comments as complete if a client starts loading requests into the thread instead of a new comment. Locking down a file would be great as well, so an editor would know comments can't be added anymore, or a file can't be downloaded. But other than some requests, I have no real major complaints.

Great platform for reviewing video

Comments: Great overall platform for receiving client feedback on projects and also for archiving past projects.

Pros:

Great for getting client feedback. The commenting system is great for getting precise feedback on certain parts of the video. The integration with Adobe Premiere is also very good and streamlines the post production workflow.

Cons:

Would be great if it didn't cost so much to add additional seats/users

Consider other options before settling with Frame

Comments: I've used frame for about 3 years now as a project manager, creative director, and video editor.

Pros:

I like that my team can import comments from frame into premiere. I also like that my clients can leave comments themselves if they know how to do it.

Cons:

I don't like that it's super buggy, difficult to know what you're sharing, and often times customers are confused on how to use it or leave their comments. What was suppose to save me time from tracking emails of feedback and contacting a bunch of people to confirm their feedback has moved to me calling the customer and leaving feedback with them. This can also be achieved with vimeo, and now dropbox and google drive is allowing comments with video marketing—but you cannot import the comments into premiere.

A groundbreaking collaboration solution

Pros:

Frame.io is a groundbreaking solution to collaborate on video content creation.

Cons:

The storage can be limiting but not a dealbreaker.

A MUST for any production house!

Comments: If you make video deliverables, you HAVE to try frame.io. It eliminates the endless chains of emails, uploads to YouTube/Vimeo and wastes everyone's time less. I've been dreaming of a platform like this for YEARS and it's finally here. If you have video deliverables, this is a must-have. It's worth every penny in allowing comments, approvals, the actual final clips, members of your and their team, etc to all live in one place. I would never go back to the old way of getting video to clients ever again.

Pros:

Frame.io makes it so easy to share video assets with clients, departments or whoever you work with. There are just enough features to make it useful, but no so many that people not familiar with video get overwhelmed. It has easy to use video commenting, approvals, viewing and distribution. The Premiere Pro plugin is a game changer. It lets you see the comments, on the timeline, in REAL time as you're scrubbing though the video. I love how you can upload multiple versions of a video (like v1, then v2, v3) and easily see the changes made between the versions. When someone makes a request within a comment for something to be changed, the Premiere Pro plugin lets you put a checkbox on that comment to let the commenter know you saw/made the change. Upload speeds are fast and videos are ready in full quality FASTER (take less time to process) than when uploading to YouTube. You can upload directly from Premiere Pro/Media Encoder... so you can literally finish the edit and just walk away. Your video will encode, upload to frame.io, and send out emails to let everyone know there is a video to watch or approve. The automated email messages to let the client/people involved know that a video has been uploaded, viewed, commented on, etc are also very useful. The interface is pretty. It's a great value too; you get a lot of features for the money.

Cons:

I can't really think of anything negative. I did have a few issues uploading, but this was when the platform was still relatively new and the

Software for collaborative evaluation of videos.

Comments: Upload videos for review by co-workers and clients. Rate videos and chat with co-workers. Transfer videos between co-workers.

Pros:

Allows the evaluation of video materials by co-workers. Possibility to add comments and graphic signs in a given minute of the video. Works with adobe premiere software.

Cons:

Price could be lower, or can be combined with other Adobe packages.

Exactly what I need

Comments: It is a great software that I have used as a freelancer and at companies. It is easy to use and exactly what I need for simple review for videos.

Pros:

The software is fairly easy to use. I use it to keep track of videos being made by myself and my team, and then me and my boss give feedback. It is quick, efficient, and effective.

Cons:

There are a few features I had to dig around to figure out. Once I did they were great but, weren't initially super straightforward.

Great place to upload videos for team member comments

Pros:

The interface is so clean. There is a lot to love about this product, but my favorite has to be the ease of use. I can upload a video, which takes only minutes compared to a lot longer on other platforms, and my team members can comment on the video. They can even tag a specific frame with their comment, and I can play the frame right from the comment. I love that I can view 2 versions of a video at the same time, so I can see what changes were made.

Cons:

Not a whole lot I don’t like, the team sends way too many emails so watch out when signing up for the email newsletters.

frame.io

Comments: Using frame.io has been great for sharing content for approvals. The ability to give a client one link, and being able to control the look and functionality of said link is essential. I wish they had a more intuitive UI or a tutorial video for some functionality early on.

Pros:

One easy source to share and version animations and videos. Quickly send links to individual files, multiple files, in either a review format, or presentation. Encodes multiple codecs for previews.

Cons:

A bit expensive, but ultimately worth it. There is a little bit of a learning curve as to how to arrange the order of your videos.

Frame.io for video production

Pros:

I like the ability to send links for review and get immediate feedback that I can preview in premiere.

Cons:

It not easy sometimes to share review links with people outside the team.

Not a good product

Comments: Awful

Pros:

It is supposed to be a good approval and review asset. Unfortualy it is very buggy and they want my team to be unpaid beta testers.

Cons:

Not functional a waste of time and money.

The best platform for video production collaboration

Comments: I have found Frame.io a great way to quickly get feedback and approvals from clients. Frame.io creates a nice bridge between my team and clients to efficiently get video content completely. Definitely would recommend to anyone providing video production services.

Pros:

Frame.io is a great software platform to share and review video content. As a video producer, Frame.io allows me to share video content and receive feedback, changes, etc. from clients in a clear and concise manner. Frame.io makes it easy to collaborate and quickly get video content produced and delivered.

Cons:

Not a huge con, but there is a bit of a learning curve to get clients up to speed on using Frame.io. It is very intuitive and easy to use, but once clients see the benefits of using Frame.io over simple email, they jump on board.

Makes communication easier

Pros:

I really enjoy the comments feature. I removes a lot of misunderstandings from clients and saves time.

Cons:

Sometimes it bugs a bit when you have too many files in one folder.

Great for video and file management, less buggy than Dbox

Comments: It definitely did the job. We were introduced by a vendor, and now we are using it internally. We prefer over Dropbox etc.

Pros:

Great for sending videos that need to play without having to download. Good versioning, commenting etc

Cons:

Not free of course. Could have a nicer design.

Frame.io Great for Filmmakers

Comments: It's nice working with Frame.io when collaborating with other filmmakers. It was more difficult when sending the project to a client that was unfamiliar with the software. It's a bit more challenging than I thought to work with after it was originally recommended to me by my production studio in terms of uploading and updating. , but it's better than using YouTube.

This product has become a crucial part of our workflow .

Pros:

I love that it integrates directly with Adobe Premier Pro. They are constantly updating features and quick to listen to the feedback of users

Cons:

It still seems as though there are server issues at times when trying to upload projects. I have also noticed a time lag from when clients say they make notes and when I see them .

Very nice tool for quick revisions

Comments: Overall a very nice experience with frame io

Pros:

I love that you are able to use frame io with Adobe Premiere Pro now for a quicker workflow

Cons:

Sometimes the video playback resets multiple times to zero after uploading

Great for Remote Projects/Video Project Management

Comments: 4/5

Pros:

The timecode and comment tracking is super helpful, probably the most helpful too. I always ask clients to timecode their edits for me so I can work faster and effectively. This lets them track comments with me and it's as if we are working closely together.

Cons:

It's a bit hard to navigate at first. Icons are very small. It's not great for clients who are not tech savvy, but really great for those who are.