Marvia Reviews

Marvia software marketing automation platform

Pros:

This software really helped oour business to semplify our marketing automation platform

Cons:

For now we are completely satisfied of our choice

The Perfect Tool to Strengthen Your Branding

Pros:

We are a network of hostels with more than 50 hostels across Canada. We changed our branding more than two years ago and, since then, we have had great difficulty monitoring the brand assets across the country. However, Marvia's installation in our hostels has solved this problem quite quickly. Moreover, the customer experience provided by the team is outstanding. Our customer success manager, Maarten, has always been very proactive and has answered all our questions with kindness and rapidity. The integration has been easy and smooth!

Cons:

Marvia's integration can sometimes be quite tricky and difficult, but the team's professionalism and expertise make it easier.

Create and share with Marvia!

Comments: The Marvia team really excels in client service.

Pros:

The structured overviews and the possibility to share our creations with the client works very nice!

Cons:

Creating the templates takes a little bit of time. Keep in mind the timeframe when implementing templates.

Helpful tool, great customer service

Comments: The most positive thing about having launched Marvia is that our colleagues now became visual designers themselves, giving them the opportunity to create flyers and posters within a short time.

Pros:

Marvia gives us the opportunity to create visuals, flyers and posters without hiring a visual designer. The software is easy to use - even for less digitally skilled colleagues.

Cons:

We sometimes experience little bugs within the software. However the people at Marvia are always willing to solve problems. Their customer support is outstanding: fast, friendly, supportive en they're thinking along.

perfect for the purpose

Comments: Marvia is a great company to work with, helpfull and easy to get in touch with. they are always looking for the win/win situation.

Pros:

easy to work with, nice and friendly look and feel

Cons:

I have not found anything that we did not like

Marvia Review

Pros:

The Marvia support team excels in their dedication. They consistently work hard to ensure positive experiences for both our company and our franchisees. While there have been instances where we faced limitations in the template studio's functions, the support team consistently steps in to assist us in achieving our desired creative assets. Marvia is continually improving its product, and I've seen impactful updates and features that enhance the user experience. One notable improvement is the transition from the classic admin view to the new, more organized admin view. Additionally, they've incorporated additional functions into the template studio, such as the ability to replace files when designs need updating, eliminating the need to create a new template.

Cons:

The new admin view and template studio are still in their early stages, and there are certain functions that have not been implemented yet. This hinders our capacity to independently configure some of our templates and also restricts our ability to have complete control over the appearance of our custom templates without the need to contact support.

Seeing Marvia work very well in the field!

Comments: We have a great collaboration with Marvia. The people speak a normal language, they help when needed and solve issues when they occur. They sit next to you as a partner, not like a software supplier.

Pros:

Easy to use Their customer success helps amazingly well Communication with the company Time-to-market

Cons:

Like with every new piece of software, it's always a bit of a struggle to get to hang of it in the beginning. Luckily the people at Marvia helped us finding our way.

the LSM

Pros:

the ability to automate a maximum of operations

Cons:

we are not yet autonomous on everything, we would like to produce our own exports by ourselves

Marvia FR review

Comments: Not easy to us at first but found out to be intuitive.

Pros:

It makes the orders easy for our franchisees.

Cons:

I don't like the way the export/excel and files are given to us.

Great WYSIWYG editor

Pros:

It's a kind of Indesign-based editor, that results in professional templates.

Cons:

It is not possible to create or redesign your templates by yourself.

Improving local marketing campaigns

Comments: We have benefitted in a great way by using Marvia, but I believe there are still a lot more benefits to gain and Marvia is always working with us to see and understand how we can gain those benefits.

Pros:

The software enables us to provide our franchisees the possibility to develop local marketing activities and campaigns, while the HQ is able to control the quality of the designs that are being used locally without costing to much time. In addition, the ordering and distribution process of materials for national campaigns is completely automated and offers a lot possibilities for personalization to franchisees.

Cons:

In the beginning I did not really like the user interface, but that has been updated in the meantime and looks very nice right now and is always subject of constant improvements.

Perfect branding tool

Comments: Thanks to Marvia's template tool we were able to make sure that our locations don't put up homemade A4's anymore. All communication, mostly posters, is now all in Stayokay branding. Besides the fact that this is nicer to look at, it also gives the professional feel we were looking for. There is a consistent representation of the Stayokay brand. In addition, our hostels can now also work quickly. They are no longer dependent on a designer. They can immediately log in themselves and start working with the templates. This way they can create and print a poster themselves within 15 minutes.

Pros:

- Easy to use - Lot's of possibilities - Flexible in making changes to templates - Great way to make branding more visible - Amazing customer service

Cons:

- Complex templates are sometimes hard to implement

the oil in the machine

Comments: personalizing all kinds of functionalities

Pros:

very friendly to use. Ease to use and a lot of features

Cons:

I like all features. I can't mention anything that is not useful

Quick support and proactive organisation

Comments: Proactive organisation which works along the needs of their customers.

Pros:

The software can be implemented in different ways within the company aligned with your own needs. We use for example the webshop, a databank and the contenteditor. If there are any questions, they have a quick response time and are open to help you out.

Cons:

Marvia is open to feedback and focused on their customers needs. Therefore, the elements we like the least are in development at the moment in order to improve them.

Very helpful solution for our business

Pros:

Marvia offers us a digital one-shop-solution that gives us high flexibility and overview. In the backend we have the possibility to adopt store Information very easily. This perfectly fits our needs. Orders with the option of an integrated postal distribution to pre defined areas in certain weeks are also possible as well as the Integration of external service providers.

Cons:

The System is build on a pre-defined structure which we have to use. But as the customer support is really great here, we always have the option to develop it further to adopt it more and more to our business requirements, today and in the future.

Saving time and resources

Comments: After years of finding the right solution for the ever growing amount of production time for our brochures, we found the right partner in Marvia. They've worked with us to develop a fitting system, that saves us about a day's worth of work per brochure (without adding too much extra time on the side of the people who produce our brochures now). Marvia is a friendly company where you don't feel like just one of many customers.

Pros:

By using the Outliner tool, we are saving a lot of time by letting the people in the field produce their own brochures, and us doing the final check, instead of the other way around. This frees up time for us to do other projects.

Cons:

The system is too inflexible when it comes to grids, and it would be great if you could have one base layer with languages on top, instead of having to do changes for each language separately.

Great corporate identity tool

Comments: With the use of Marvia we have more options to work with our corporate identity.

Pros:

We are right now developing with Marvia the environment with more desired products or features. That's exciting.

Cons:

I don't have a good answer to this one.

Good collaboration

Pros:

The collaboration with Marvia is outstanding. They are always there for any questions and happy to help. Their solutions helps us to improve the user interface and enables us to generate local marketing initiatives.

Cons:

For now, everything is fine. Nothing to complain.

Super user friendly and very fine customer support

Pros:

The software is easy to use and a lot can be developed as desired.

Cons:

For me, this software has no bad things. If there are things it can't do, marvia develops the software so it can.

Very positive experience

Comments: Great personal and direct contact. The service they provide is phenomenal. Marvia is very cooperative and come up with good solutions.

Pros:

The flexability of the software. For us that is really a solution that takes a lot of work off your hands.

Cons:

Not much experience with that. Problems are resolved quickly by Marvia.

Working with Marvia - NYP

Pros:

Easy to modify tool and implement our wishes

Cons:

The filter in the administrator does not always work properly. Sometimes hard to get an overview of all the orders

a fine company to work with

Comments: nice and skilled company to work with

Pros:

you can easily adjust to new wishes it when needed

Cons:

time needed to get things done. you have to apply and then wait for 3 weeks

Marvia is amazing

Pros:

Marvia has a great amount of functionalities and they are very easy to use. The combination of these has made Marvia great for skilled users but also beginners.

Cons:

I've experienced some bugs within Marvia, these were only small issues luckily.

Easy to use

Pros:

Marvia helps the managers of our restaurants to create and print all types of pos materials in the corporate identity of De Pannekoekenbakker. Marvia respons quickly to questions. The service is good.

Cons:

The software is not really suitable for designing a menu for restaurants.

The perfect 'self reliant' tool

Pros:

The control it give's you. The minimalisation of errors.

Cons:

The company needs to have a certain size for Marvia to be of added value.