17 years helping South African businesses
choose better software
Brekeke SIP Server vs Zoho Desk
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$500.00/one-time
US$14.00/month
Overall
5.0 (2)Overall
4.5 (2,184)
Session Initiation Protocol (SIP) solution which assists telephony businesses of all sizes with protocol management, multiple domain hosting, load balancing and more.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- IVR Software
- Issue Scheduling
- Lead Management
- Monitoring
- Support Ticket Management
- Transfers/Routing
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- IVR Software
- Issue Scheduling
- Lead Management
- Monitoring
- Support Ticket Management
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat