17 years helping South African businesses
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What Is 5pm?

5pm is a powerful project & task management tool with an intuitive interface everything within a click or two! Keep track of your projects and tasks, share notes and files with team and clients all in one secure location.

Customizable interface, powerful Timeline view, Reports, integrations with other products you will find it easy to start using it, yet it packs much more under the hood.

Available in 26 languages and helping clients around the world for over 11 years!

Who Uses 5pm?

5pm is used by a wide range of companies from smal non-profits and EDUs to large corporations.

5pm Software - Main View
5pm Software - Reports
5pm Software - Timeline view
1 - 4

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Reviews of 5pm

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.4
Features
4.0
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
39%
4
49%
3
12%
2
1%
Eric
Sales Engineer in US
Verified LinkedIn User
Plastics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Organization

5.0 6 years ago

Pros:

This software allows my and my customers to have one location to keep all dialogues and files relating to our projects. If there is ever a questions it is easy to go back and see what was said or what files were used. For a small company like mine that deals with many people from a large company it helps a lot with keeping things organized and on time.

Cons:

I have not experienced any issues with the software.

Verified Reviewer
Verified LinkedIn User
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Project Managing Made Easy

4.0 5 years ago

Comments: I think overall 5pm is very user friendly and straight forward in it's usage. It organizes projects with ease.

Pros:

It organizes projects and enables to store a lot files that we need to urgently share with each other.

Cons:

Some technical glitches do happen, the most annoying is when a project deletes on it's own or we can't really decipher how that happens. Also, sometimes the activity log doesn't match the project and is of the previous project you were in, which creates a time wastage and important misinformation. Another thing is that sometimes the activity log section does not give an option to post a file/message. It just gives options to link files.

Disarea Response

5 years ago

Please contact our support about the logs issue - we will look into this ASAP. Projects can not delete on their own. Most likely, they are hidden by filters. If you send us an example, we can provide the details.

David
Developer in US
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It works, but I have several issues

3.0 6 years ago

Comments: Eh, I does the job and since I have to use it at my work I do. It is not the best and I have used better systems.

Pros:

It is available easily for everyone at work since it is we based. I wish it had a windows software alternate I could use.

Cons:

If I update a task I expect the date to change and it float to the top again, not remain hidden far down because I started it 3 weeks ago. It makes it hard to track and follow my CURRENT work. I should be able to MOVE my tasks to another folder or task easily rather than have to make a new one and then delete the old one. I should be able to close a task (MARK 100%) without new emails going out

Disarea Response

6 years ago

David, You can easily drag your task to the top of the list. You can also easily drag tasks between folders (projects) - no need to re-created them. You can also add a 100% Progress Note without sending any emails. Please contact our support for help.

Verified Reviewer
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and effective

5.0 6 years ago

Comments: 5pm allows my marketing department to keep track of many projects of different kinds (print, web, email, and more) with many of the same assets organized in one place. Also can allow clients access so they can view projects and needs. Good product -- not super complicated and maybe doesn't have ALL the features of some others, but has all the things you need.

Pros:

5pm is a good example of a project management tool that doesn't try to do everything -- just the one thing and do it well. Learning curve is easy but it still has all the functions you need.

Cons:

The project keyword search needs some advanced features.

Disarea Response

6 years ago

Please email our support with the search issues you are having. We are in the process of extending the search functions...

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

5pm Review

4.0 6 years ago

Comments: Overall, I love 5pm. I think it's a top shelf product. We've tried a number of project management tools over the years, but always come back to 5pm!

Pros:

The organization is nice. The ability to monitor user activity is very helpful in our time management. The standalone time keeper is also a great solution!

Cons:

The load times can be a little slow at times. I understand that this is due to our large volume of projects, but I think some sort of implemented lazy load might help!

Disarea Response

6 years ago

New interface with progressive loading is coming out soon. It is available as a beta now. Contact support [at] 5pmweb.com to get access to it.

Verified Reviewer
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

5pm. Equally as good as the time I leave work.

5.0 6 years ago

Pros:

The software is easy to use. I use the software for hours a day and have nothing bad to say, even after using it for 2 1/2 years.

Cons:

Maybe a more modern look would do. Other than that I dig the software!

Disarea Response

6 years ago

About modern look. We have the new interface coming out. You can preview it here: https://demov2.5pmweb.com Please contact our support if you want it enabled for your account early. You and users in your 5pm account will be able to switch to the new interface whenever they want, as well as switch back.

Verified Reviewer
Verified LinkedIn User
Writing & Editing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Lots of value packed in one little program

4.0 6 years ago

Comments: Handy program keeps my business moving. Contractors all over the world can log in and access the tools they need to get their job done.

Pros:

5PM is intuitive to use. We use it for job assignment in an agile shop--lots of little jobs go to lots of different contractors. We can give each user access to all of the tools they need to get their job done--in Dropbox, Google Drive, Office 365, linking all the resources together.

Cons:

The customer support is so good, there's nothing to dislike. If there's something I'd like to see, they'll figure out a way to get it to me. The reporting system is a little confusing, but I haven't spent any time trying to read the documentation, so with a little effort it's all there.

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

5pm review

5.0 6 years ago

Comments: Organizing jobs, job tasks and details pertaining to jobs. It also keeps an archive of past jobs which is helpful if I need to re-order or check on something.

Pros:

It helps me keep everything organized, including completed jobs for billing.

Cons:

There isn't anything that I'm not pleased with.

Verified Reviewer
Verified LinkedIn User
Writing & Editing, Self Employed
Used the Software for: 1+ year
Reviewer Source

An easy-to-use project management tool

4.0 2 years ago

Comments: not bad

Pros:

It has a customizable feature Easy to use It has a real time chat box Available in different languages It helps in tracking the work progress with the team

Cons:

Hard to use on mobile It takes time loading

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Get Things Done

4.0 6 years ago

Pros:

5pm is easy to use, and projects are simply organized in folders.

Cons:

The UI is not that great; a flatter design would go easier on the eyes.

Disarea Response

6 years ago

The new interface is coming out soon. It handles large amount of data better and comes with a lot of small and big improvements, Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

Jenn
Account Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Task Management for Teams

5.0 6 years ago

Comments: As a marketing agency, we've been using 5PM for years as a team, and actually went away from it and came back after trying at least 5 other systems. It's the only one that does everything we need, quickly and easily.

Pros:

After working with 5PM for a long time, I really like how easy it is to give my team exactly what they need, all in one place. I can include deadlines, assign tasks easily, and even chat with my team right from the interface. I like that the WYSIWYG interface is always improving, so that I can quickly build bulleted lists, copy and paste formatted content and link to outside sources.

Cons:

Sometimes when you have a lot of projects (like hundreds) it can get a little slow, but there are ways to keep it moving fast and the support team is always great about getting back to you quickly when there is a problem.

Disarea Response

6 years ago

We have the new interface coming out soon. It handles large number of projects better, using progressive loading. - 5pm Team

Victoria
Owner in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy and Efficient Task Management

5.0 4 years ago

Comments: Overall, 5pm meets my needs for a simple, yet thorough, task management software.

Pros:

Simple to use, especially adding tasks with deadlines via email. Percentage tracker makes checking progress fast. Adding notes, links and relevant information is very easy. Mobile app for on-the-go management

Cons:

The mobile app for the iPhone has some missing features, although nothing that is a deal breaker for me.

Disarea Response

4 years ago

Victoria, thank you for the Review! What features would you like to see on the iOS app? We just updated it recently - text formatting as added, for example.

Lizzie
Luxury Sales Manager in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy for Work

4.0 6 years ago

Pros:

5pm is a good communication channel for our company. We have overseas offices that we communicate with via 5pm every day, and it's a seamless and efficient process!

Cons:

The search feature is difficult to use, which is quite a disadvantage because it's something that everyone uses each day. Additionally, the mobile app isn't that easy to use.

Disarea Response

6 years ago

The new interface is coming out soon. We plan to look into search improvements too. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time. About the iOS app - please contact our support with the issues you are having and we will try to address them ASAP. - 5pm Support

Sophie
Web Designer in US
Internet, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Very useful platform

4.0 5 years ago

Comments: Overall I'm satisfied with 5pm, I get things done without frustration.

Pros:

I love the design of 5pm, easy to log in and it leads you straight to your projects.

Cons:

It's hard to use 5pm on mobile, the design looks very different, and it very hard to navigate on mobile.

Disarea Response

5 years ago

Are you using our iOS or Android apps on mobile? Or you are using the web version (Mobile Edition)?

Belinda
Director, Marketing and Communications in Canada
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simple web platform keeps all projects in one place

5.0 6 years ago

Comments: My team is more efficient than ever. Every morning we all get an email that lists all projects and deadlines. I can't imagine organizing our work without it!

Pros:

With a small team and multiple projects on the go, 5pm makes it easy to monitor everything in the queue and to know where they are in the production phase. The implementation of this tool was lifechanging!

Cons:

We don't use all the functionality. It would be nice if it were easy for clients to place orders direct rather than filling out a project request form.

Butch
Sales in US
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Project Organizer Available

5.0 6 years ago

Comments: Seamless accessibility and communication between engineering, sales and management

Pros:

Extremely user friendly and ease of accessibility

Cons:

A little dated in appearance, but for what it's used for, appearance is not a priority

Disarea Response

6 years ago

We have the new interface coming out. You can preview it here: https://demov2.5pmweb.com - 5pm Team

Lindsay
Artist in US
Arts & Crafts, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Helps to manage projects

3.0 5 years ago

Comments: its ok

Pros:

That it is one place for all information and correspondence to occur.

Cons:

Does not display information clearly. Often has too much information and not many ways to sort through information. Spend a lot of time scrolling and searching for information.

Verified Reviewer
Verified LinkedIn User
Writing & Editing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software so far!

4.0 5 years ago

Comments: So far so good.

Pros:

It does what it is advertised to do, manage your task.

Cons:

I don't know if it's a software error but there are times when I cannot log-in on other computers.

Krystiana
Digital Account Manager in US
Marketing & Advertising, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

5pm Review

4.0 6 years ago

Pros:

Once you get past a learning curve, it becomes second nature. It's easy to keep track of items and find certain tasks.

Cons:

It gets glitchy sometimes. Like if I open another window with 5pm it will affect how the window is shown. Takes a long time to load. And again there is a learning curve. It takes a lot to get used to. Some things are not self explanatory.

Disarea Response

6 years ago

The new interface is coming out soon. It works much better with multiple windows of 5pm open. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

Jarosław
Mentor in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

It doesn't take much to improve

4.0 6 years ago

Pros:

The idea that everything is organized in the system of tabs, and that the search box is always at the top of the page, the search results stay in their tabs, regardles what other functionalities I may decide to use in the meantime.

Cons:

The rather old-school appearance does not make it look very comprehensible to me, the new beta interface is , I imagine, aimed precisely at this problem. Additionally, the report feature does not allow to view only a few of the projects (one can see either all of them or one)

Disarea Response

6 years ago

You could use the tags in reports to filter just certain projects or tasks. Or, even better, you can use a fake Client. Just add a client type of user, does not have to have a real email (Clients do not count towards your plan) and assign the client to the projects you want to see. Then filter the reports by that client... To switch to the new interface use the button on the top.

Verified Reviewer
Verified LinkedIn User
Research, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

5PM

4.0 6 years ago

Comments: This is the first time I have ever used 5PM and overall think it is a very efficient workspace.

Pros:

Nice interface, easy to use, everything connected to a project is in one place.

Cons:

The 'hide from client' option. While it's nice that everything is in one place, the idea that you could inadvertently post information that you might not want a client to see is unsettling.

Disarea Response

6 years ago

We do have the "Hide from Client" option. Please contact our support for details.

jenna
shipping/receiving in US
Package/Freight Delivery, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

5PM

4.0 5 years ago

Pros:

It helped our campus predict what was coming in for delivery and what projects were coming up.

Cons:

We needed a calendar to help us organize these projects.

Disarea Response

5 years ago

You can try 8am: www.8amweb.com It integrates with 5pm - you can display your tasks there and even edit and close them directly from your calendar.

Chris
Front-end Developer in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

5pm

4.0 6 years ago

Comments: 5pm's customer service is great. I have talked to them directly via email and they respond within a few minutes. I also hear they are working on a new version of the software that will be out soon.

Pros:

5pm is a key tool in my daily task management. It is simple to use and has a lot of administrative features.

Cons:

Some of the layout of the software could use some updating, like the pop up windows when you enter messages.

Disarea Response

6 years ago

The new interface is coming out soon. There are no popups there when adding messages, and it has many other improvements. Please contact our support to have the new interface enabled for your account right away. Each user will be able to switch to and from the new interface at any time.

Celeste
Senior Associate Director in US
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Review 5p.m.

4.0 6 years ago

Pros:

I like that everything is organized into folders.

Cons:

I don't like having to download everything to view it. I would prefer to view it in the platform itself and then download if I need to. I'd also like to make edits directly in the platform too.

Ashley
Marketing Director in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

We love 5PM

5.0 6 years ago

Comments: We are able to control our priorities in one area, schedule projects, report out projects and invite our team to be apart of the process.

Pros:

We really enjoy 5PM because there is NO learning curve. Very easy to use!

Cons:

I can't answer this. We love everything.