--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.za/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm?page=2) > Bigin is an affordable, intuitive CRM that streamlines all customer-facing operations and helps build stronger customer relationships. > > Verdict: Rated **4.7/5** by 731 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 731 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Contact Management - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Performance Metrics - Personalization - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling - Search/Filter - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) - [CRM for Small Businesses ](https://www.capterra.co.za/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.co.za/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6974 reviews) 2. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18783 reviews) 4. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5823 reviews) ## Reviews ### "Best CRM for business" — 5.0/5 > **Milan** | *09 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What we like the most is the structure and the ability to plan and organize different work flows. > > **Cons**: Takes time to setup and learn how the CRM works. > > Zoho Bigin is by far the best top notch best CRM software out there\! ----- ### "Zoho Begin Review" — 5.0/5 > **Anton** | *07 March 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: It is easy and user friendly - very easy to navigate > > **Cons**: Cannot find any cons for my use, i do not need much as i am a small business but make life easy > > Very good experience from the start. support was also very helpful. I was also able to find most of its functionality by myself. ----- ### "Your team only will use a CRM if it's simple and easy to use" — 5.0/5 > **Federico** | *30 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's simple and easy to use. The UI is very straight forward, which makes it easy to use and efficient. Your team won't have to make a masters degree to learn how to use it. > > **Cons**: Don't have support in Spanish. Lack of support for unified inbox (have to get an additional product) > > Very good functionality without complex UI. Covers the basic needs for opportunity follow-up. The best way your team will use a CRM is if it's simple. ----- ### "I love it for solopreneurs." — 5.0/5 > **Tamalyn** | *02 May 2026* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and KBs are also great. Lastly, you cannot beat the price for the value of what you get. > > **Cons**: none that I can speak of. I am well versed in CRMs and it is comparable in functionality and ease of use and it is easier to use and configure than Salesforce. I said what I said. > > I have recommended it to 3 of my solo mutuals. I am an experienced systems admin, Salesforce Admin and am also well versed in Monday.com when I was someone's employee. It hits different when you are building your own business and every penny, your penny, counts. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *25 February 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **Cons**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data