HelloFund

Pros of fundraising software

Comments: HelloFund has been an absolute game-changer for me and my event planning endeavors.[sensitive content hidden], in particular, has been an incredible asset to work with. His efficiency in completing tasks and his ability to assist with messaging and closing out projects is unparalleled. I have had the pleasure of collaborating with him on multiple events over the years, and he consistently delivers exceptional results. If you're looking for a reliable partner who can help you navigate the complexities of fundraising, HelloFund is the way to go!

Pros:

I am incredibly impressed with HelloFund. Their software has simplified the entire fundraising process and made it so much more efficient. The user-friendly interface and robust features have made managing our campaigns a breeze. With HelloFund, we have experienced higher engagement, increased donations, and better overall results. They are the true pros of fundraising software!

Cons:

The only downside is that I wish I had the opportunity to work with them more frequently.

Making the switch to HelloFund was totally worth it!

Comments: HelloFund was worth the switch and we look forward to working with [sensitive content hidden] and the rest of the HelloFund team again!

Pros:

We made the switch to HelloFund from another fundraising management system. HelloFund truly saved us HOURS on simple tasks such as sending receipts, processing payments, managing registration, printing raffle/auction display cards, etc. It was simple to use and if we ever had questions, the staff was quick to jump in and help. Their communication and professionalism is top notch!

Cons:

Every fundraising management system has room for improvements, however there are very few. We were so happy with HelloFund and the success we had at our Gala.

Great software!

Comments: Having used other auction and fundraising software before, my experience with HelloFund has been the best one yet

Pros:

The best thing about HelloFund is the support you get from their team to make sure that you get your event set up for success

Cons:

Not all of the features are fully developed yet and some terms can be confusing.

Easy to use fundraising software for personal fundraising campaigns

Comments: We have used HelloFund for our past two fundraising campaigns that we hold in conjunction with our annual Tackle Pet Hunger pet food drive. We've had very good experiences with setting up the campaigns each year. The first year I had a few questions, which were quickly and satisfactorily answered by HelloFund. They have been very good to work with!

Pros:

HelloFund is very easy to set up and navigate. It's very user friendly and intuitive and integrates with Stripe, which we already use for payment processing.

Cons:

Overall, HelloFund is a great choice for fundraising campaigns. The biggest drawback is that you must specifically invite or manually add individual fundraisers to set up pages for your campaign. There is no easy way for an individual to see the campaign and decide to set up a page without contacting the organization or being invited in the first place. This hasn't been a problem for us, but it definitely is an area that could be improved.

Booster Club Golf Fundraiser

Pros:

The service is phenomenal. [sensitive content hidden] and team were great to work with.

Cons:

I honestly can't say there was anything I did not like.

Terrific experience with HelloFund!

Comments: Given the fact that I was the sole fundraiser on a massive black tie Gala, I took full advantage of the knowledgeable staff resources at Hello Fund. My questions were answered quickly and support was always available.

Pros:

Customer service was excellent. We loved having two reps at the event to help manage check-in. The user interface was smooth. [sensitive content hidden] are great to work with.

Cons:

There are some product enhancements I would like to see but the team is open to suggestions.

Best Software for multiple reasons!

Comments: I have used HelloFund on multiple events with different organizations and each time it's easy to use and customize to fit each event's needs! Great customer support before & day-of event. Love that I can manage so many aspects of the event from one page. I cannot recommend HelloFund enough. It's a revolutionary service.

Pros:

The ease of use cannot be compared. There is so much customer support that you never have to question if something is done wrong.

Cons:

I honestly can't thing of a single thing I don't like.

Repeat Client!

Comments: [sensitive content hidden] and the HelloFund Team are amazing! I've worked with them on multiple events across 7 years or more. Recently while helping another org with their gala I suggested HelloFund and they came through for us.

Pros:

Transparent from beginning to end on [affordable] pricing, and levels of support. Helped with guest lists, contact info collection, check in, auction, after-math, and just plain hand holding throughout.

Cons:

Initially the interface takes some getting used to but once you realize how straightforward everything is, all the basic components are there to get the job done!

Lakeway Elementary PTO

Pros:

Having a respresentative from HelloFund at our event for easy check in, live auction scribing, and easy check out.

Cons:

I feel like the silent auction side and the ticket sales side was a little confusing on which side to log into etc.

The Rep and HelloFund

Comments: My biggest compliment goes to our friend [sensitive content hidden], who made this process as easy and streamlined as possible. He was a huge help to our company in making this possible, and I look forward to working with him in the future.

Pros:

We use HelloFund once a year for our major fundraising gala, and a few other times throughout the year for other smaller fundraising campaigns (such as Giving Tuesday). I helped run the registration table for our gala this year, and got my volunteers acquainted with the event Butler function. It ran very smooth, and kept up with us all night. It was easy and fast to use, and I can't sing it's praise enough in how much more money it helped us raise than last year.

Cons:

From my perspective of using this product, I have no cons to share.

Looking for an all encompassing online fundraising platform? Look no further. HelloFund is it!

Comments: From the platform to the customer service, HelloFund delivered. I highly recommend HelloFund for new non-profits as well as seasoned. The difference to me was the Customer Service aspect. HelloFund was able to be as hands on as we needed them and step back when we didn't. To me, HelloFund was not just another vendor, they were a partner. [sensitive content hidden] and his team were as invested in the success of our event as we were. This is an important aspect because many times vendors can see events as a one and done. They show up and do not look past the event. With HelloFund and [sensitive content hidden], this is the beginning to a longterm relationship for future years.

Pros:

Because this was a first time event, it was crucial to have great customer service since this was all new to our organization. [sensitive content hidden] was extremely hands on and professional. His tutoring videos were especially helpful in understanding and utilizing the platform. In the weeks leading up to the event, [sensitive content hidden] was readily available to help direct us and provide sound advice from his wealth of experience. His recommendations were always on point and appreciated.The website helped us promote our event and gave us the flexibility to brand our event. There are some event websites out there that look cookie cutter and HelloFund is not that. The reports that are available are extremely helpful with monitoring and managing our event, both pre- and post event.

Cons:

There is nothing that I did not like about HelloFund.

Great Product!

Pros:

Ease of use, customer service, combining spouses, BUTLER feature

Cons:

That I cannot use it in other aspects of my job.

Great system

Pros:

Easy to implement, train others on, and use. The staff was great too!

Cons:

There was not an easy way to add individual event attendees on the back end.

Amazing Service - Great Experience

Pros:

The Hello Fund team is an extension of my team. They give you extensive training, while providing immediate help when needed. They helped streamline our check-in process, while managing our silent, live and auction items. They created a strategic text messaging campaign to drive awareness and sales. They were available before, during and after the event to help.

Cons:

The Hello Fund is a newer platform-with that many people may have concerns. After being through my first event with Hello Fund and their support team, I would not that alter my decision. They are amazing to work with and very tentative to their customers' needs.

Outstanding platform that helped us exceed our goal

Comments: The HelloFund platform worked as expected. Additionally, the support team was very helpful and responsive.

Pros:

The HelloFund platform was easy to use. The support was fantastic.

Cons:

Nothing. The platform really is very easy to use and works as expected.

HelloFund

Comments: Our overall experience with HelloFund has been incredible. We have used them for events for our non-profit for years, and can not recommend them highly enough!

Pros:

HelloFund is a great platform. It is easy to use, and the customer service is wonderful. [sensitive content hidden] were a joy to work with and I can't recommend them highly enough!

Cons:

There is nothing we disliked about working with HelloFund.

Great for Events

Pros:

Loved the support for hosting our annual gala.

Cons:

The cost, but in the end it's worth it.

Istand4Dylan Golf Outing Review

Comments: We're pleased with the service & plan to utilize at our next event.

Pros:

Automatic text messages delivered to bidders & ease of the checking out process.

Cons:

Entering all of the items & bidder information in HelloFund; it's time consuming but worth it in the end.

Thank you for all your incredible work

Comments: Fantastic!

Pros:

Working with the Hellofund team has been fantastic! Hellofund employees were always accessible, helpful, and insightful during our critical funding procedures for our annual fundraiser. The night-of went very smoothly, thanks in part to this hard working team!

Cons:

At first, the backend of the software is a little daunting but I was able to learn to navigate through it on my own!

HelloFund & Nonprofit Fundraising!

Comments: Phil and his team are ready and willing to work out any problems, and communication is great! HelloFund is easy to use, especially as a repeat customer. We are thankful for HelloFund for all the support they provide to small nonprofits like ours to maximize our fundraising potential!

Pros:

HelloFund allows for our organization to save information that we've used in previous years, making our annual fundraiser easier to manage and adjust year by year.

Cons:

We did have some difficulty integrating financial reports with our internal accounting system, leading to some frustration since numbers didn't exactly match up. Our hope is that as HelloFund grows and prospers, these kinks are worked out, making interface easier behind-the-scenes.

Great product, super easy to learn!

Pros:

I really enjoy how easy it is to pull information from HelloFund once it's been recorded. It really streamlined registration for our event, as well as reporting and communication with our donors.

Cons:

I found it a little difficult to navigate the platform by myself at first, even with instructional videos on certain features. But once they were explained by the HelloFund team and other more advanced users, I found it much easier.

Easy to use & elevated our auction!

Pros:

HelloFund is easy to use - navigable, intuitive, and has elevated our auction. We went from paper and pen auction to online which has made the user experience easier and better. HelloFund's customer service has always been top notch - [sensitive content hidden] and his team are always available to help, trouble shoot and make the auction process as smooth and seamless as possible.

Cons:

Not knowing everything! We used it for the first time April 2022 and for the second time April 2023 - there are so many features that I was unaware of and as I continue using the product, I learn more and more.

Over the Top Customer Service

Comments: [sensitive content hidden] and the HelloFund team are fundraising professionals through and through. The software is great and versatile but the level of service is really where they stand out for our shared charity partners. Between pre-event setup, at-event registration management and support, and post-event reporting, we know that our clients are in great hands with their team. With a user-friendly product and over the top customer service, HelloFund is a great partner in ensuring our company and our clients meet and exceed fundraising event goals. It's always a pleasure and we look forward to many more successful events together!

Pros:

User-friendly, versatile backend, excellent customer service

Cons:

N/A - the team has been responsive and the product is great

HelloFund Feels Like A Bonus Staff Member!

Comments: 100 percent satisfied!

Pros:

Having easy access to real people for support is my absolute favorite! The Hello Fund team is very quick to respond and scheduling meetings with them is a breeze.

Cons:

I'm definitely interested in a text messaging component where I can consistently update donors on our organization.

Intuitive and great customer service

Pros:

The system is very intuitive. Most features can be used with little instruction. Customer service is phenomenal.

Cons:

There is a merge bidder feature but not an umerge feature.