--- description: Learn more about Okendo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.co.za/software/176189/okendo Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/176189/okendo?page=2) > Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. > > Verdict: Rated **4.9/5** by 224 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Okendo? Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 224 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - Campaign Management - Dashboard - Loyalty Program - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Reporting & Statistics - Response Management - Review Monitoring - Review Notification - Review Request - Rewards Management - Sentiment Analysis - Social Sharing - Third-Party Integrations ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) - [Referral Software](https://www.capterra.co.za/directory/30681/referral/software) ## Alternatives 1. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [TrueReview](https://www.capterra.co.za/software/210085/truereview) — 5.0/5 (154 reviews) 3. [Birdeye](https://www.capterra.co.za/software/152997/birdeye) — 4.7/5 (704 reviews) 4. [Yotpo](https://www.capterra.co.za/software/144389/yotpo) — 4.5/5 (376 reviews) 5. [NiceJob](https://www.capterra.co.za/software/142037/nicejob) — 4.9/5 (203 reviews) ## Reviews ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 March 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Cons**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 March 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Cons**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- ### "OKENDO IS THE BEST" — 5.0/5 > **Melanie** | *04 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to set up with the help of the team and to see incredible results and engagement from customers right away from all products within the platform. > > **Cons**: There are not really any cons - it can be pricey depending on what size business you are but I got onboarded with a great price for all products once I spoke to the onboarding team about my specific goals and needs. > > It's been very positive\! The best way to go is to onboard across all products they offer because they are all related and can help each other out. All the data that has come from using this platform has been game-changing for my business. ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Verified Reviewer** | *30 March 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Cons**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- ### "Fabulous app for reviews and loyalty" — 5.0/5 > **Helen** | *23 December 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community. > > **Cons**: It's expensive compared to some other apps but the service is better to compensate for this at least. > > Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/176189/okendo?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/176189/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data