---
description: Learn more about Xero price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Xero Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [Xero](/software/169561/xero)

# Xero

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> Xero is an online accounting software solution for small businesses, sole traders, and accountants in any industry.
> 
> Verdict: Rated **4.4/5** by 3273 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Xero?

Xero is an accounting software that caters to small businesses across multiple sectors, such as agriculture, construction, education, healthcare, hospitality, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 3273 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xero
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$25,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Xero offers three pricing plans (Early, Growing, Established) with monthly billing and flat-rate pricing in USD. A 30-day free trial is available, but a credit card is required. Discounts and promotions are available for new customers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Hong Kong SAR China, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting
- Accounts Payable
- Accounts Receivable
- Audit Trail
- Bank Reconciliation
- Case Management
- Client Management
- Client Portal
- Consolidation/Roll-Up
- Customer Statements
- Customizable Invoices
- Data Import/Export
- Delivery Management
- Direct Deposit
- Due Date Tracking
- Expense Management
- Expense Tracking
- Financial Analysis
- Financial Reporting
- Fund Accounting
- Income & Balance Sheet
- Inventory Control
- Inventory Management
- Invoice Management
- Invoice Processing
- Mobile Payments
- Monitoring
- Order Management
- Order Tracking
- Payment Collection
- Payment Processing
- Payroll Management
- Payroll Reporting
- Profit/Loss Statement
- Project Management
- Quotes/Estimates
- Real-Time Data
- Receipt Management
- Receivables Ledger
- Reimbursement Management
- Status Tracking
- Task Management
- Tax Calculation
- Tax Compliance
- Time & Expense Tracking
- Time Tracking
- Transaction Management
- Trust Accounting
- W-2 Preparation

... and 51 more features

## Integrations (147 total)

- A2X
- Accelo
- Actionstep
- ActiveCollab
- Acuity Scheduling
- Administrate Training Management
- Adobe Commerce
- Agile CRM
- ApprovalMax
- AroFlo
- AutoEntry
- BigCommerce
- BlueFolder
- Buildertrend
- Capsule

... and 132 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software)

## Related Categories

- [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software)
- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)
- [Accounts Receivable Software](https://www.capterra.co.za/directory/30521/accounts-receivable/software)
- [Construction Accounting Software](https://www.capterra.co.za/directory/20003/construction-accounting/software)
- [School Accounting Software](https://www.capterra.co.za/directory/20015/school-accounting/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8395 reviews)
2. [QuickBooks Enterprise](https://www.capterra.co.za/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
3. [NetSuite](https://www.capterra.co.za/software/135757/netsuite) — 4.2/5 (2003 reviews)
4. [QuickBooks Desktop](https://www.capterra.co.za/software/173879/quickbooks-desktop-pro) — 4.4/5 (2552 reviews)
5. [Sage Intacct](https://www.capterra.co.za/software/76/intacct) — 4.3/5 (608 reviews)

## Reviews

### "Xero product rating" — 5.0/5

> **never** | *05 November 2024* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: its cloud based accounting system and can be used as long as you have the internet
> 
> **Cons**: when electricity is off or no network work cannot be done
> 
> l have used xero for the past  5 years in both work and private

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### "Do ot use Xero acciunt if you will need support" — 2.0/5

> **Marquerette** | *27 August 2024* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates
> 
> **Cons**: The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own\!\!\!\!
> 
> Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.

-----

### "Easy, capable, and to the point" — 5.0/5

> **Mark** | *16 April 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We love Xero's ease of use and the straightforward way of defining accounts, setting tax settings on these accounts and then reconciling transactions.
> 
> **Cons**: While Xero has many integrations to other external solutions/applications, it has none which are valuable to us, being our local South African payment gateways and Buy Now Pay Later providers for the purposes of importing transactions from them into Xero for transaction reconciliation - examples of integrations which would be fantastic are to PayFast, PayJustNow, Ozow, Payflex, HappyPay, Float, etc.
> 
> Overall, we love Xero, having come from a free alternative which took so much more time to use.

-----

### "Good acounting system" — 5.0/5

> **Emmanuel M** | *15 January 2019* | Glass, Ceramics & Concrete | Recommendation rating: 10.0/10
> 
> **Pros**: Makes quoting invoicing  and getting paid much more easier. The payfast payment method is a very nice tough. ,
> 
> **Cons**: The quotes and  invoice templates are not really that easy to modify, at least that was in my case.

-----

### "Xero is ok" — 5.0/5

> **Debbie** | *03 January 2026* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: The dashboard is easy to use, the reporting functions work well, and I’m not aware of any bugs or issues. Recording transactions is straightforward, and keeping bank activity up to date is simple.
> 
> **Cons**: It does not offer good value for money compared with competitor products, and customer support is not available by telephone. As a partner, commission opportunities are limited, and payments are taken by direct debit.
> 
> I’m generally happy with Xero. It’s very easy to use and integrates well with other products, though often at an additional cost. Its reporting features are somewhat limited, but they’re sufficient for what I need.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/169561/xero)

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