--- description: Learn more about Site24x7 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Site24x7 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Site24x7](/software/168192/site24x7) # Site24x7 Canonical: https://www.capterra.co.za/software/168192/site24x7 Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/168192/site24x7?page=2) > All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. > > Verdict: Rated **4.7/5** by 399 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Site24x7? Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 399 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Continuous Integration - Dashboard - Data Aggregation - Data Migration - Data Security - Device Auto Discovery - Diagnostic Tools - Event Logs - Firewalls - For MSPs - Hierarchical Mapping - IT Monitoring - IT Reporting - Incident Reporting - Intrusion Detection System - Issue Management - Log Analysis Software - Log Collection - Maintenance Scheduling - Multi-Language - Network Analysis - Network Monitoring - Network Provisioning - On Call Scheduling - Patch Management - Performance Analysis - Performance Management - Performance Monitoring - Real-Time Data - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Secure Data Storage - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - Status Tracking - Task Management - Threat Response - Troubleshooting - Uptime Reporting ... and 20 more features ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.capterra.co.za/directory/30921/msp/software) ## Related Categories - [Log Management Software](https://www.capterra.co.za/directory/30856/log-management/software) - [Website Monitoring Software](https://www.capterra.co.za/directory/10021/website-monitoring/software) - [Server Management Software](https://www.capterra.co.za/directory/10019/server-management/software) - [Network Monitoring Tools](https://www.capterra.co.za/directory/30019/network-monitoring/software) - [Application Performance Management Tools](https://www.capterra.co.za/directory/30208/application-performance-management-software/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.capterra.co.za/software/172323/manageengine-applications-manager) — 4.6/5 (274 reviews) 2. [N-central](https://www.capterra.co.za/software/13803/n-central) — 4.2/5 (253 reviews) 3. [ManageEngine OpManager](https://www.capterra.co.za/software/168854/manageengine-opmanager) — 4.6/5 (351 reviews) 4. [Datadog](https://www.capterra.co.za/software/135453/datadog-cloud-monitoring) — 4.6/5 (372 reviews) 5. [PRTG](https://www.capterra.co.za/software/21581/prtg-network-monitor) — 4.6/5 (256 reviews) ## Reviews ### "Easy to configure monitoring and alerting for API endpoint availability" — 4.0/5 > **Verified Reviewer** | *11 March 2026* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: It is easy to set up monitoring for an API endpoint or to update it. The report of when events have fired is quite useful to see the availability over time. The alerts come through quickly. > > **Cons**: It can be a bit sensitive to network connectivity faults between the Site24x7 and the system endpoints being monitored. > > Pretty good, reliable and useful system for monitoring API endpoint availability. Not very difficult to update monitoring configuration. ----- ### "Reliable and User-Friendly Monitoring Platform" — 5.0/5 > **Punit** | *02 October 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 provides a comprehensive and reliable monitoring solution with a wide range of features. I particularly like the easy-to-use interface, real-time monitoring, dashboards, alerts, and the ability to monitor different infrastructure and applications from a single platform. The customization options are also very useful for adapting monitoring to specific requirements. > > **Cons**: Overall, my experience has been very positive. There are many features available, so it can take some time to explore and become familiar with all the available configuration options. However, the documentation and support make the learning process easier. > > My overall experience with Site24x7 has been excellent. The platform is reliable, easy to configure, and provides good visibility into infrastructure and application health. The alerting and monitoring capabilities help us identify issues quickly and improve our overall operational visibility. Customer support has also been helpful whenever assistance was needed. Overall, Site24x7 offers good value for money and has become a useful part of our monitoring and troubleshooting workflow. ----- ### "Site 24/7 is the most efficient monitoring tool we have used by far." — 5.0/5 > **Chris** | *21 October 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We were using PRTG and the costs and overall monitoring as well as the display boards that it provides just were not working for us. We choose site 24/7 for the NOC view display primarily. Also the ease of setup and the lack of on prem requirement that we had with PRTG. It is cloud hosted and just requires the server probes installed locally for full management and local network infrastructure. > > **Cons**: There are no negatives that we have found so far. Everything we have deployed with Site 24/7 has worked and been available. ----- ### "it is ok, it can be better" — 3.0/5 > **Tamer** | *16 May 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: It is cheap, has a lot of option for monitoring, and their probes are worldwide. > > **Cons**: I was expecting more from the customer service, and they were very slow to answer my questions > > For the price I'm paying, it was ok, we moved to another tool later on to have a consolidated option ----- ### "Reliable and Flexible IT Infrastructure Monitoring Solution" — 5.0/5 > **Om** | *18 August 2026* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 is a reliable and flexible infrastructure monitoring platform with a relatively easy learning curve and straightforward setup. I particularly like its centralized, real-time monitoring across servers, networks, databases, applications, and other IT components. The customizable dashboards, alerts, thresholds, reports, and custom metrics provide good flexibility for different monitoring requirements. It also offers good security features and provides strong value for money by reducing the need for multiple monitoring tools. While occasional issues such as false alerts, connectivity problems, or metric collection delays can occur, they are generally manageable through configuration and troubleshooting. Overall, Site24x7 is a feature-rich and cost-effective solution for proactive IT infrastructure monitoring and incident management. > > **Cons**: The main limitation of Site24x7 is that some advanced monitoring and customization features can require a steep learning curve and significant configuration effort. Occasionally, false or duplicate alerts, monitoring connectivity issues, and delays in metric collection can occur. The large number of configuration options can also make the interface feel overwhelming initially. Overall, while the platform is powerful, improving alert accuracy, simplifying advanced configurations, and making the user interface more intuitive would further enhance the experience. > > My overall experience with Site24x7 has been positive. It is a reliable and flexible monitoring platform that provides centralized, real-time visibility across servers, networks, databases, applications, and other IT infrastructure components. The customizable dashboards, alerts, thresholds, reports, and custom metrics make it suitable for different monitoring requirements and help in proactive incident management. The platform offers good value for money and is generally easy to set up, although some advanced configurations can require additional learning and troubleshooting. Overall, Site24x7 has helped improve infrastructure visibility, alert management, and operational efficiency. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.za/software/168192/site24x7?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/168192/site24x7) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data