--- description: Learn more about Dynamics 365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Dashboard Software](/directory/30839/dashboard/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.co.za/software/157279/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.capterra.co.za/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5811 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5811 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Bank Reconciliation - Billing & Invoicing - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management - Customer Engagement - Data Connectors - Data Visualization - Dispatch Management - Email Marketing - Employee Scheduling - Expense Tracking - Financial Analysis - Financial Reporting - For Call Centers - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management - Labor Forecasting - Lead Generation - Mobile Access - Profit/Loss Statement - Project Management - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Supplier Management - Support Ticket Management - Task Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Dashboard Software](https://www.capterra.co.za/directory/30839/dashboard/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.co.za/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.co.za/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.co.za/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Odoo](https://www.capterra.co.za/software/135618/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Dynamics 365" — 5.0/5 > **never** | *05 November 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Dynamics 356 pros are its a tool that carters for business Marketing Accounting > > **Cons**: in Accounting the costing part is less focused > > l have used Dynamics for the past 2 years and it's been good for both planning and decision making ----- ### "Dynamics 365 Business Analyst" — 5.0/5 > **David** | *24 March 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Overall, Dynamics 365's integration, scalability, comprehensive functionality, customization options, analytics capabilities, and cloud-based deployment make it a preferred choice for businesses looking to streamline their operations and drive digital transformation.Providing a unified experience and enabling users to leverage familiar tools and workflows. > > **Cons**: While Dynamics 365 is a powerful and versatile a wider range of organizations.Compatibility issues or limitations when trying to connect with external systems. > > Overall, its flexibility, functionality, and alignment with Microsoft's ecosystem make it a popular choice for organizations looking to streamline their operations and improve productivity. ----- ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 July 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Cons**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *01 May 2025* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Cons**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- Page: 1 / 234\ Next: [Next page](https://www.capterra.co.za/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data