---
description: Learn more about Thryv price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Thryv Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv)

# Thryv

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> AI-powered small business software with CRM, marketing automation, scheduling, payments, and communication tools.
> 
> Verdict: Rated **4.2/5** by 531 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Thryv?

Thryv helps small and midsize service businesses manage CRM, marketing, scheduling, payments, and customer communication from one platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 531 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thryv
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$244,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform.&#10;&#10;Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals.&#10;&#10;From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Appointment Management
- Automated Responses
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Client Database
- Confirmations/Reminders
- Contact Database
- Contact Management
- Customizable Invoices
- Feedback Management
- For Insurance Industry
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Nurturing
- Marketing Automation
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Payments
- Multi-Account Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Social Integration
- Online Booking
- Patient Records Management
- Payment Processing
- Pipeline Management
- Post Scheduling
- Quotes/Estimates
- Recurring Appointments
- Reminders
- Review Monitoring
- Review Notification
- Scheduled Messaging
- Search/Filter
- Social Marketing
- Social Media Monitoring
- Tax Calculation

... and 47 more features

## Integrations (59 total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox Business
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software)
- [Appointment Scheduling Software](https://www.capterra.co.za/directory/30757/appointment-scheduling/software)
- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (995 reviews)
2. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1458 reviews)
3. [Vagaro](https://www.capterra.co.za/software/153752/vagaro) — 4.7/5 (3640 reviews)
4. [Acuity Scheduling](https://www.capterra.co.za/software/128285/acuity-scheduling) — 4.8/5 (5747 reviews)
5. [Wix](https://www.capterra.co.za/software/169007/wix) — 4.4/5 (10708 reviews)

## Reviews

### "Great Strategic Partner" — 5.0/5

> **Charles** | *24 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: There Customer Support and the Sales Team are terrific. We have been working with Thryv for probably going on two years roughly. The value for the money is tremendous  and they have a great staff on their team.
> 
> **Cons**: Noting I can think of at the moment. I'm very happy with the product. The goal is to learn the different products they offer.
> 
> Awesome and looking forward with our continue partnership. The team is great to work with. The value customer satisfaction.

-----

### "Great CRM for Business" — 5.0/5

> **Steve** | *04 June 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Thryv for about 6 years. The CRM program is outstanding. Being able to send customers quotes and invoices are easy. The system send reminders of appointments and customers can confirm instantly. It also records payments so you know which customers paid and who still has a balance.
> 
> **Cons**: It would be great to be able to look up customers by address. It would also help to organize them by zip code.
> 
> It’s been positive, or we wouldn’t still be there. It’s also very affordable. Weather your business is new or you’ve been in business for a long time, this will increase your productivity and profitability.

-----

### "Wanting more" — 3.0/5

> **Justin** | *05 June 2025* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: My favorite part of Thryv was the single inbox for all of our channels.  I also enjoyed they would auto post social items for us.
> 
> **Cons**: The software did not meet our needs for customer experience.  We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help.
> 
> I would describe my overall experience as mediocre.  The software works and is reliable, but leave a lot to be desired

-----

### "Helped organize our small language center better." — 5.0/5

> **Blerta** | *18 May 2026* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: The appointment calendar really saves me time - students can book their own lessons and I get notifications. Setting up recurring lessons for my regular students takes just few clicks. The invoice templates work well for our monthly tuition fees, and I like that parents can pay online. Also appreciate the automatic reminder texts before classes start.
> 
> **Cons**: Sometimes the system gets slow when I'm trying to update multiple student profiles at once. The mobile app crashes on my older Android phone. Would be nice if there was a way to track student homework submissions directly in the platform.
> 
> For our small language school, Thryv does most of what we need. It's not perfect but it beats keeping everything in spreadsheets like before. The price feels a bit high for just 8 employees, but the time it saves me from administrative tasks lets me focus more on teaching.

-----

### "Helps make it easier to bring clients back again\!" — 5.0/5

> **TJ** | *20 April 2026* | Luxury Goods & Jewelry | Recommendation rating: 8.0/10
> 
> **Pros**: Great service from my team and the product suite is great.  Sending email campaign and building them look amazing.  Email function is good and invoice sending is simple.  It does streamline the process of running a business and bringing back existing customers
> 
> **Cons**: Would really be great to have a better way to mark messages as unread. Currently it is a pain to have to go back to the inbox, find the message, and then go to mark as unread.

-----

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## Links

- [View on Capterra](https://www.capterra.co.za/software/156926/thryv)

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