---
description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Workplace Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing)

# Zoom Workplace

Canonical: https://www.capterra.co.za/software/144037/zoom-video-conferencing

Page: 1 / 582\
Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2)

> With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work.
> 
> Verdict: Rated **4.6/5** by 14526 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoom Workplace?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14526 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$14,99
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Basic - for personal meetings: Free &#10;&#10;Pro - for small teams: $14.99/month/host&#10;&#10;Business - for small \&amp; medium sized businesses: $19.99/month/host (min 10 hosts)&#10;&#10;Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity/News Feed
- Alerts/Notifications
- Audio Capture
- Auto-Dialer
- Availability Management
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Monitoring
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Content Generation
- Content Management
- Creative Design
- Desktop/Browser Sharing
- Document Management
- Employee Directory
- Event Management
- Event Scheduling
- Generative Fill
- Image Editing
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Natural Language Processing
- Online Booking
- Presentation Streaming
- Real Time Screen Sharing
- Real-Time Chat
- Real-time Broadcasting
- Recording
- Reminders
- Remote Support Software
- Scheduling
- Screen Capture
- Screen Recording Software
- Screen Sharing
- Session Recording
- Social Media Streaming
- Templates
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Voice Mail

... and 37 more features

## Integrations (58 total)

- Absorb LMS
- Acuity Scheduling
- Asana
- Bitbucket
- Blackboard
- Book Like A Boss
- Box
- Calendly
- Canvas
- Dropbox Business
- Egnyte
- GitHub
- GitLab
- Gmail
- Gong.io

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software)
- [Web Conferencing Software](https://www.capterra.co.za/directory/30075/web-conferencing/software)
- [Meeting Software](https://www.capterra.co.za/directory/30802/meeting/software)
- [Remote Work Software](https://www.capterra.co.za/directory/31855/remote-work/software)
- [Live Streaming Software](https://www.capterra.co.za/directory/31755/live-streaming/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Google Meet](https://www.capterra.co.za/software/176572/google-hangouts) — 4.5/5 (12079 reviews)
5. [GoTo Meeting](https://www.capterra.co.za/software/163332/gotomeeting) — 4.4/5 (11525 reviews)

## Reviews

### "Zoom Workplace Review" — 5.0/5

> **Nonjabulo** | *29 December 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use.
> 
> **Cons**: What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices.
> 
> My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork.

-----

### "Smooth video meetings, needs room for better security" — 5.0/5

> **Musa** | *23 August 2025* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile.
> 
> **Cons**: Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone.
> 
> I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms.

-----

### "ZOOM REVIEW" — 4.0/5

> **kwandile Mabutho** | *24 September 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Its good for school when attending online classes and its great for business meetings
> 
> **Cons**: It has a high data charge when using data not wifi connection
> 
> Excellent when working online and studying for school

-----

### "Zoom Workplace Review" — 5.0/5

> **Mandisa** | *15 June 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: 1. It makes everyone appear to be in one room, even though they are at different venues and locations physically. 2. Information can be disseminated pronto without delays&#10;3. You can record every meeting
> 
> **Cons**: 1. Inability to record meetings when on free package. Storage capacity on the lower packages.

-----

### "Zoom review" — 4.0/5

> **Tiego** | *22 March 2024* | Broadcast Media | Recommendation rating: 7.0/10
> 
> **Pros**: It has an easy way to use it and everyone can use it
> 
> **Cons**: I don't think i came across any problem at the moment

-----

Page: 1 / 582\
Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/144037/zoom-video-conferencing)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/144037/zoom-video-conferencing> |
| de-AT | <https://www.capterra.at/software/144037/zoom-video-conferencing> |
| de-CH | <https://www.capterra.ch/software/144037/zoom-video-conferencing> |
| en | <https://www.capterra.com/p/144037/Zoom-Video-Conferencing/> |
| en-AE | <https://www.capterra.ae/software/144037/zoom-video-conferencing> |
| en-AU | <https://www.capterra.com.au/software/144037/zoom-video-conferencing> |
| en-CA | <https://www.capterra.ca/software/144037/zoom-video-conferencing> |
| en-GB | <https://www.capterra.co.uk/software/144037/zoom-video-conferencing> |
| en-IE | <https://www.capterra.ie/software/144037/zoom-video-conferencing> |
| en-IL | <https://www.capterra.co.il/software/144037/zoom-video-conferencing> |
| en-IN | <https://www.capterra.in/software/144037/zoom-video-conferencing> |
| en-NZ | <https://www.capterra.co.nz/software/144037/zoom-video-conferencing> |
| en-SG | <https://www.capterra.com.sg/software/144037/zoom-video-conferencing> |
| en-ZA | <https://www.capterra.co.za/software/144037/zoom-video-conferencing> |
| es | <https://www.capterra.es/software/144037/zoom-video-conferencing> |
| es-AR | <https://www.capterra.com.ar/software/144037/zoom-video-conferencing> |
| es-CL | <https://www.capterra.cl/software/144037/zoom-video-conferencing> |
| es-CO | <https://www.capterra.co/software/144037/zoom-video-conferencing> |
| es-CR | <https://www.capterra.co.cr/software/144037/zoom-video-conferencing> |
| es-DO | <https://www.capterra.do/software/144037/zoom-video-conferencing> |
| es-EC | <https://www.capterra.ec/software/144037/zoom-video-conferencing> |
| es-MX | <https://www.capterra.mx/software/144037/zoom-video-conferencing> |
| es-PA | <https://www.capterra.com.pa/software/144037/zoom-video-conferencing> |
| es-PE | <https://www.capterra.pe/software/144037/zoom-video-conferencing> |
| fr | <https://www.capterra.fr/software/144037/zoom-video-conferencing> |
| fr-BE | <https://fr.capterra.be/software/144037/zoom-video-conferencing> |
| fr-CA | <https://fr.capterra.ca/software/144037/zoom-video-conferencing> |
| fr-LU | <https://www.capterra.lu/software/144037/zoom-video-conferencing> |
| it | <https://www.capterra.it/software/144037/zoom-video-conferencing> |
| ja | <https://www.capterra.jp/software/144037/zoom-video-conferencing> |
| nl | <https://www.capterra.nl/software/144037/zoom-video-conferencing> |
| nl-BE | <https://www.capterra.be/software/144037/zoom-video-conferencing> |
| pt | <https://www.capterra.com.br/software/144037/zoom-video-conferencing> |
| pt-PT | <https://www.capterra.pt/software/144037/zoom-video-conferencing> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Zoom Workplace","description":"Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail &amp; Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.\n\nOptimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1bd9e6f3-7026-4238-8a6d-d41d640e8e6e.png","url":"https://www.capterra.co.za/software/144037/zoom-video-conferencing","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/144037/zoom-video-conferencing#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":14526},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/144037/zoom-video-conferencing#faqs","mainEntity":[{"name":"What Is Zoom Workplace?","@type":"Question","acceptedAnswer":{"text":"Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.","@type":"Answer"}},{"name":"Who Uses Zoom Workplace?","@type":"Question","acceptedAnswer":{"text":"Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Collaboration Software","position":2,"item":"/directory/15/collaboration/software","@type":"ListItem"},{"name":"Zoom Workplace","position":3,"item":"/software/144037/zoom-video-conferencing","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/144037/zoom-video-conferencing#breadcrumblist"}]}
</script>
