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About HoneyBook

Everything you need to run your business: proposals, contracts, invoicing, payments, and more. Start your 7 day free trial today.

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Pros:

We have used it for a little over a year now, and this was so incredibly helpful filing taxes for the first time. Well worth the investment.

Cons:

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not.

HoneyBook ratings

Average score

Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Likelihood to recommend

9.1/ 10

HoneyBook has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">639</span> user reviews on Capterra.

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Filter reviews (639)

Anthony
Anthony
finance and international business in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

provides a good experience

5.0 7 months ago

Pros:

I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job.

Cons:

The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks.

Matthew
Operations Manager in US
Events Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamline your Booking Experience

4.0 last year

Comments: The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important that we can take the time we used to spend invoicing, requesting contracts, and following up on payments to interact with our clients more.

Pros:

Honeybook streamlines your process into an easy to use system, once the initial set up, from questionnaires to Invoices and Contracts you have all the tools you need to manage your projects. The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go.

Cons:

The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a premade on to edit to work for your needs it is a bit overwhelming if you have no experience at all with creating online templates or websites.

Bobbi
Operating Manager in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Don't Waste a TON of TIme if You Like Your Clients

1.0 10 months ago

Comments: Please see above - horrible and time wasting experience. Move on and try something that WORKS and looks good as well.

Pros:

Affordable and Backend looks nice - so that's something!

Cons:

Client experience if poor. Integrations are awful. Layout, design and look are atrocious and check out for clients is multi step.....Who does that anymore? We spent a week trying to get it setup and working well and efficiently....no way it was going to. And if we have to handhold it and manually do a TON of things.....why bother? MANY other options available and we've moved to one.

HoneyBook Response

10 months ago

Hey there! We appreciate your feedback and apologize that your experience wasn't what you were hoping for when moving to a new platform. We do our best to create a platform that fits the needs of various different businesses and business owners but we understand that we aren't going to be perfect for everyone out there. But we love to get specific feedback on what you feel HoneyBook is missing or could improve upon so that future features and upgrades our team does can benefit many. You mentioned integrations but if there are certain, specific integrations that you feel would be helpful, we'd love to know what those are. And where exactly in the onboarding process was it the most difficult. Let us know so we can continue to improve on our end. Appreciate your feedback!

Scott
Owner, manager in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Honeybook Use

5.0 3 months ago

Comments: Overall experience is great. I use almost every day. A few times a week and also collect payment using the software

Pros:

Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate

Cons:

The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes

Sarah
Virtual Assistant in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

HoneyBook - the software I never knew I needed

5.0 last year

Pros:

HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches.

Cons:

I honestly have no complaints about HoneyBook.

HoneyBook Response

last year

Hey Sarah, Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :) Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)? If so - please send an email to [email protected] and we'll follow up with next steps!

Kandace
Business Owner-Property Bookkeeper in US
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best CRM for small service based businesses

5.0 3 months ago

Comments: Overall experience has been great and I feel like the software has grown with my business. I use HoneyBook in place of many individual software and apps I used before for scheduling, payment process, client portal, contracts, intake forms and more

Pros:

I love that they are always updating their features and allow users to give input on the usefulness. The software is always improving.

Cons:

There are some small things i wish where available in the smart files, such as drop down lists and check boxes.

Atama
Business Owner in US
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

HoneyBooks for Freelancers & Project Managers

5.0 4 months ago

Comments: I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Pros:

If you're a freelancer or running a small business, HoneyBook is a fantastic project management tool that’s worth considering. I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency.

Cons:

I don't have any dislikes thus far regarding the platform.

Brandy
Manager in US
Warehousing, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product

5.0 4 months ago

Comments: It helped with the efficiency of my daily work.

Pros:

I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner.

Cons:

The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.

alton
owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Honeybook is Sweet!

5.0 4 months ago

Pros:

I enjoyed this user friendly software. I was offered a seven day trial to see if it was a good fit for my company. Sending invoices was a breeze. One of my favorite features is being able to send crisp, professional looking proposals to possible business prospects. This feature alone helped take my business up a notch.

Cons:

As compared to others, The payout speed for invoices takes close to a week as opposed to a couple of days with other software I have tried. Perhaps that will change in the future.

Louisa
Louisa
Customer Success Manager in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

HoneyBook is expensive for what it provides -- seek of softwsare for document management, sharing, and signing

2.0 4 months ago

Comments: Not worth the cost, expensive compared to other software

Pros:

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons:

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Aaron
Catering Bar Service in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

All in one service, solid but needs more templates

4.0 9 months ago

Pros:

Pre made templates, able to invoice, bill, estimate and collect payment from customers all in one place.

Cons:

The templates are basic. For our business specifically we had to basically create a template, but that was the only negative.

Mai
Managing Director in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

HONEYBOOK IS A DREAM!

4.0 8 months ago

Comments: I have fully enjoyed my experience in totality and remain a current client and user.

Pros:

I love the ease with which I can confidently navigate the multiple features of Honeybook. I am not the most tech savvy but Honeybook makes it feel easy to me!

Cons:

I had a bit of trouble acclimating to emailing within the platform but now I have adjusted and know how easy it can be! Sometimes the emails land in client's spam but only once in a while!

Roma
Customer Manager in US
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience Using HoneyBook

4.0 7 months ago

Pros:

I like that HoneyBook offers project and contract management features It is capable as a CRM software It comes with amazing digital signature capabilities.

Cons:

Considering how helpful HoneyBook has been, no complaints.

Robin
Creative Liason in US
Events Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

HoneyBook takes the stress out of Events

5.0 9 months ago

Pros:

I have been using HoneyBook for my event planning business, and it has truly transformed the way I manage my events. The platform's ease of use for both business and customers is exceptional. It simplifies the process of keeping all event details in one place and ensures everything is organized on the calendar. The amazing capabilities of HoneyBook have made my life so much easier, allowing me to focus on delivering exceptional service to my clients. I highly recommend HoneyBook for any business looking to streamline their event management process.

Cons:

Nothing, the application is fantastic!! I am so glad we have this amazing tool for our business!

Asha
Beauty Specialist in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

HoneyBook Client Management and Automation Works

5.0 5 months ago

Pros:

HoneyBook offers various templates, contracts, proposals, and a client inquiry management platform. It is very easy to use and successfully integrates with Gmail.

Cons:

HoneyBook does not allow client data to be exported. This may be an issue for those who would like to transfer the data within the contracts to another platform / tool. There is also a need for more integration with other platforms.

Alanna
Owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

HoneyBook: Simplifying Business Management for Freelancers and Small Businesses

3.0 6 months ago

Comments: Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if you’re a freelancer or run a small to mid-sized business. It combines a ton of features into one easy-to-use platform, saving you time and effort on admin tasks

Pros:

I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze.

Cons:

The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget.

Mohamed
Mohamed
Consultant in Colombia
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I am very satisfied about HoneyBook because it has helped me to grow my online business.

5.0 2 years ago

Comments: Overall I am very satisfied about HoneyBook's interface and client management system.

Pros:

HoneyBook is an excellent business partner for client management, thank you very much !

Cons:

So far i am very satisfied about all the feature from HoneyBook. Thank you !

Resha
Book keeper in US
Accounting, Self Employed
Used the Software for: Free Trial
Reviewer Source

Honey for the money

3.0 9 months ago

Pros:

Invoicing I like the ability to easily invoice and send

Cons:

Should be able to have more functionality

Kaschief
Aviation enthusiast in Jamaica
Verified LinkedIn User
Airlines/Aviation, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Insanely Useful For Business owners

5.0 2 years ago

Comments: Nice Application for small and progressing Business.

Pros:

Useful features such as invoice creation, contract development and managing contracts. Great for independent business owners whether your business is small or progressing. Convenient tools for the structure of my small business. I mostly use this app for invoice, payments and scheduling. Features work wonderful.

Cons:

Can be a little confusing at first but eventually I learned about the tools.

Shivang
VP Global Payer Relations in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

HoneyBook has been an essential CRM platform for me and my wife's side-business ventures

5.0 2 years ago

Comments: My wife and I run a small business off to the side that focuses on piano recital tutoring for young people. Much of our business has come through ad-hoc contact development, and we initially had a time working without proper customer interaction and proposal tools. We started using HoneyBook relatively recently, and it's definitely changed our approach to our side-small business by making bookings, CRM, and proposal development much easier.

Pros:

I personally love how easy it is to access previous customer communications and interactions. Sending over contracts and delivering payment collections has also been fairly painless and easy to administer through HoneyBook. Lastly, we've more recently experimented with the proposal creation tool, which offers very visually attractive documentation.

Cons:

For the moment, I don't feel that anything with HoneyBook is missing at all.

Alicia
Business Owner in Canada
Luxury Goods & Jewelry, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

An All in One Platform for Automatic Workflows

5.0 2 years ago

Comments: This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business.

Pros:

This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool.

Cons:

I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available.

Filipe
Resident Engineer in UK
Automotive, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Honeybook Review

4.0 last year

Pros:

Great for document management, very useful when dealing with loads of information on a daily basis. Easy to keep a track on the project momentum.

Cons:

Lack of integration with other softwares, it would be usefull p.e. to use with some microsoft programs.

Shawn
IT Manager in Trinidad & Tobago
Package/Freight Delivery, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great for small businesses

3.0 last year

Pros:

Very user friendly and task notifications for leads and clients

Cons:

limited integrations and customisation to meet different types of businesses

Arun
Arun
Graphics designer in India
Verified LinkedIn User
Design, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing platform for me

4.0 2 years ago

Comments: I like HoneyBook to be a great tool for streamlining my business as a freelancer, entrepreneur, and graphic designer. It provides me with a variety of templates and tools to help automate busy work, increase bookings, and save time and money. While there are some areas that could use improvement, overall I find HoneyBook to be an excellent tool for streamlining my business processes.

Pros:

I'm a freelancer and entrepreneur and I've been using HoneyBook to automate my repetitive and time-consuming activities. It's been a great help in simplifying my business operations and saving me time and money. With HoneyBook, I'm able to triple my bookings and grow my business. It's the perfect tool for me.

Cons:

As a business owner and freelancer, I find HoneyBook to be an excellent tool. However, there are a few areas where it could use improvement. For instance, while it has many templates and tools to help streamline business processes, I find it difficult to customize the software to fit my individual needs. Additionally, the user interface can be challenging to navigate for those who are not tech-savvy, making the learning curve a bit steep.

Limuel
Limuel
Senior Data Analyst in Philippines
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

All-in-one Business Solution: HoneyBook

5.0 2 years ago

Pros:

I like how Honeybook has everything you need in one place. I can receive funds sign contracts, and manage questionnaires all from the same location. I also appreciate the fact that I'm able to access it from my phone.

Cons:

So far, there isn't anything I dislike about Honeybook.