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About AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.

Learn more about AnyDesk

Pros:

The software uses barely any space and runs super smooth in any device. The user interface is clean and simple which is suitable even for beginners.

Cons:

Whenever you have a weak internet connection it takes longer and it lags a bit.

AnyDesk ratings

Average score

Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.9/ 10

AnyDesk has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">1,736</span> user reviews on Capterra.

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Filter reviews (1,736)

Muhammad Aamer
Muhammad Aamer
Ful Stack Developer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

3.0 last year

Comments: It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

Pros:

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

Cons:

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Emin
Sn. Developer and CTO in Türkiye
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Our first choice for remote connectivity and technical support

5.0 11 months ago

Comments: We use it to manage all our desktop and laptop devices in the office and at home. We mostly transfer files. and we connect to our customers for technical support.

Pros:

The wake on LAN feature and the automatic connection feature with a defined password are very good. It is also preferable that there is no connection time limit in the free version.

Cons:

Wake on LAN setup may be more practical. It would be more practical if the defined computers are selected with the select box from the ID entry screen.

Tyson
San Miali Electricians in Kenya
Building Materials, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Game-Changer for remote Access and Collaboration!

3.0 last year

Comments: Overall experience with AnyDesk has been fantastic! I appreciate it's speed, performance, and ease of use. It's a reliable tool for remote access and collaboration.

Pros:

I love the speed and performance of AnyDesk. it allows for smooth and seamless remote access, making it a top choice.

Cons:

According to my time of usage AnyDesk I think that they should consider to reduce the pricing.

Minn Htet
System Engineer in Japan
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Remote Control Software for all users

5.0 4 months ago

Pros:

As a system engineer, I use any desk for my daily task operation. When I need to troubleshoot our customer's issues with remotely, I used anydesk. It is very useful and helpful, easy to use, light weight, Simple GUI, I can change anydesk user name and crate password. The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software.

Cons:

No Cons, But sometimes, when I access and connect others anydesk Id, I wa faced that any desk software shows the waiting time seconds screen.

Ivy
Network Engineer in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A good alternative for remote access and support

4.0 12 months ago

Comments: Overall I'm happy with Anydesk. It's fairly priced, and easy enough to use.

Pros:

Anydesk is easy to say and tell people how to get, and seems solidly built. It updates much more regularly than it used to. I feel like Anydesk 5 was out forever and now they're on 7 only a year or two later.

Cons:

Setup is non-traditional for permanent installation. It isn't clear to normal users how it works right off the bat to secure a system with a password.

Reynaldo
Network Specialist in Mexico
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool to control remotely from anywhere

5.0 6 months ago

Comments: I've been using from some years to connect external and is working great.

Pros:

Can connect remotely and secure to computers to give support or manage.

Cons:

at the moment everything is working good.

Harmz
Support Engineer in UK
Education Management, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good, but critically flawed.

3.0 5 months ago

Comments: We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.

Pros:

The app is fantastic and super easy to connect remotely to machines

Cons:

The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.

Mohammad
Mohammad
arma in Jordan
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk review from my experience

3.0 last year

Comments: My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros:

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons:

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

AnyDesk Highly Recommended

5.0 last year

Comments: Easy to use, Speed fast, Secure, Wide range of devicescompatibility.

Pros:

Easy to use, not impact on Workstation or Laptop performance.

Cons:

No problem, on the contrary Anydesk have feature not found in his competitors.

Beatrice
Beatrice
Financial Analyst in US
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Convenient Remote Access Tool

5.0 last year

Comments: AnyDesk is a convenient tool we use with my team for technical support. If anyone is unable to perform a task, they can get help remotely using AnyDesk. It does not require complicated installation or set up, which can confuse a beginner. Once you install and share your unique ID with the person on the other end, the process grants them full control of your computer for technical support.

Pros:

I like how fast AnyDesk connects with another device remotely when you share the access code and have a stable internet connection. It gives someone who is miles away the ability to control your device and guide you on how to perform a task within the shortest time. It has a clean interface and it is easy to use even for beginners.

Cons:

The blinking cursor is sometimes unresponsive. The connection seems to drop suddenly without warning. I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical guidance from a person in a different geographical setting.

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Is AnyDesk good

5.0 7 months ago

Comments: My overall experience with AnyDesk has been positive due to its fast and reliable remote access capabilities. The user interface is intuitive, making it easy to connect to and control remote devices. It provides robust security features, ensuring safe connections. However, occasional connectivity issues can disrupt the workflow.

Pros:

What I liked most about AnyDesk is its fast and smooth remote connection, making it easy to work from anywhere. Its user-friendly interface and cross-platform compatibility enhance accessibility. The security features, including encryption, provide peace of mind. Additionally, the low latency ensures real-time collaboration without significant delays.

Cons:

The least liked aspect of AnyDesk is its occasionally unstable connection, which can result in lag and disruptions.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk: Empowering Seamless Remote Collaboration

5.0 8 months ago

Comments: My experience with AnyDesk has been excellent. Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like limitations in the free version and occasional audio/video quality issues, AnyDesk remains my top choice for remote desktop software.

Pros:

Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments. Intuitive interface simplifies setup and navigation, making it accessible for users of all levels. Cross-platform compatibility facilitates seamless collaboration across diverse devices, enhancing productivity.

Cons:

Free version limitations may hinder access to advanced features like file transfer and session recording. Audio and video quality during sessions may suffer occasional lag or compression artifacts. Dependency on stable internet connection could pose challenges in areas with unreliable connectivity.

George
Manager in UK
Human Resources, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk on any PC

5.0 7 months ago

Comments: Since someone offered me support with AnyDesk i knew i had to keep this software and use it myself. An important security feature that is essential for all software like this is getting the full control when moving the mouse.

Pros:

I am using AnyDesk to help my colleagues but receiving support as well. Coming from other remote desktop software I can say AnyDesk is lightweight and much faster than others.

Cons:

No cons for this tiny software, everything worked perfect until now.

Ankit
Ankit
Designer in India
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Better than its competitors for personal use.

5.0 last year

Comments: Overall my experience with AnyDesk has been positive so far and looking forward to use the same application for a while. It has catered all my needs so far and I have high hopes for the same from this application. Despite having some cons, it is easily one of the best application when comes to Remote Desktop Software applications.

Pros:

The ability to access my desktop from anywhere around the world via AnyDesk on my laptop comes in handy. AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of the things I mostly like about it. Even the User interface is very neat and friendly plus when I first installed the application on my PC, it was very easy to set it up without any instructions or anything.

Cons:

I think this would be that its not free for commercial use like I generally have to use it for my own self but if in future I want to use it commercially maybe I'll have to look for other free tools or compare them with AnyDesk to see which one is cheaper and offers most amazing features in budget price segment. Other than that AnyDesk should also ensure authentication as some scammers from Bangalore use it to rob genuine people from abroad . The company should ban such accounts and monitor its authentic use.

florence
SCRUM MASTER in Kenya
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

One of the my main work tools is Anydesk!

5.0 7 months ago

Comments: Overall, I think Anydesk is one of the most useful tools for folks in the Computer/Technology industry.

Pros:

I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project. Anydesk is very easy to use and quite affordable. I like that I can access anydesk on my phone. That has come in handly a couple of times in my work life so far. I also like that I can transfer files between my computer and the computer that I am connected to. This feature is quite useful. Did I mention that I can connect to more than one machine at the same time? Another one of my favorite features about Anydesk.

Cons:

Anydesk used to be completely free for use but nawadays they have started charging. The good thing is that the price is affordable so this is not really much of a disadvantage.

Khaled
Khaled
Cluster Duty Manager acting Front Office Manager in United Arab Emirates
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Anywhere access means AnyDesk

5.0 9 months ago

Pros:

I have a report that i must be in the property to access and do , but with any desk it saved me the place and time to do so

Cons:

Time of loading needs a bit of attention which will improve alot

Juan Pablo
Juan Pablo
CEO in Colombia
Verified LinkedIn User
Financial Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

AnyDesk is the mammoth of remote control software

5.0 12 months ago

Comments: Its a great alternative for remote needed company process, its lightyears ahead in terms of ease of use, compared to other remote support softwares.

Pros:

AnyDesk screen sharing capabilites and ease of use is its best advantage. Great alternative for in house tech support and hardware control departments.

Cons:

AnyDesk’s speed when processing in low bandwith could improve.

Daniela Petronela
Sales Manager in UK
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk for help

5.0 7 months ago

Comments: Great app, really simple to install and use, secure and with a fast connection.

Pros:

Been using AnyDesk for years now to get and receive help. This app is simple and easy to use. Installing it takes just a few seconds and is ready to use, without any other complicated configurations. The connection is fast and secured, an important point for this app. Taking back the control of the connection is simple, by moving the mouse witch offers you the safety needed in remove connection cases.

Cons:

I have no cons worth mentioning here for AnyDesk.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The best remote desktop software.

5.0 12 months ago

Comments: I have been working remotely for almost 2 years and almost each day I need to connect with my teammate we use to connect each other through this anydesk software.

Pros:

It's been a very great experience using AnyDesk. It is very easy to take remote access to anyone's system using AnyDesk. AnyDesk is known for its high-speed performance, providing low-latency remote connections. It is a user-friendly software with a stright forward interface. Setting up a remote connection is typically simple, and the software doesn't require complex configurations. The main best thing I found in my experince while using AnyDesk I can transfer files and I can copy paste content between the local and remote devices.

Cons:

In my true experience, I never felt that there is anything which I should dislike in this platform.

Victoria
Victoria
Chief Risk Officer in US
Verified LinkedIn User
Pharmaceuticals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Remote work with low latency.

5.0 last year

Comments: We use AnyDesk in our remote work deployment, according to our work update protocol we should increase our staff working remotely by 10% this year.AnyDesk allows us to remotely access the devices that make up our network, even when the employee is not present at their workstation.In our company, it has been very useful and efficient, providing us with speed, security and collaboration between the company's staff and those who work remotely.

Pros:

AnyDesk is light and fast, allowing us to connect to remote devices with as little as 16 milliseconds of latency.End-to-end encryption and two-factor authentication allow us to maintain secure connections and keep our information safe from prying eyes.It is available for multiple platforms (I have installed it on Windows, iOS, and Android) and works efficiently.

Cons:

We have not found any negative points regarding this software, it works as expected and allows fast connections.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk Review

5.0 last year

Pros:

It helps us to access the remote desktop and remote support without giving handover the physical remote system.

Cons:

Sometimes while screen sharing the quality of video decreases which is very annoying.

natia
Financial Officer in Georgia
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great product for remote desktop.

4.0 12 months ago

Comments: Ovrall AnyDesk is a very useful software. I strongly recommend try it.

Pros:

AnyDesk is very easy to use. Installation is easy as well. It offers some important features. I use it daily and helps me a lot. I can open several sessions at the same time and have access to my employees desktops.

Cons:

The only thing i noticed is that when i transfer files to remote desktop, it needs much mote time than usual.

Mohit
Technical in India
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Simply the best available

5.0 last year

Comments: Its just excellent. I myself uses it on daily routine.It has make my work life so much better.

Pros:

There are so many things which makes Any desk better among all its peers .The first more thing is convenience and easy to use. You can connect as many devices as you can so easily without any problem. Rather than accessing one can even share data very easily through remote desktop.In recent time it has become the house hold name for every individual.

Cons:

The con i think will only be slightly high cost.

Alina de Lourdes
DIRECTOR in Ecuador
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

IMMEDIATE SOLUTIONS

5.0 10 months ago

Comments: Very good. It allows me to request internal company problems and solve problems for my clients.

Pros:

The ease of installation and that it is widely used by related companies, which makes work easier

Cons:

So far I don't dislike anything. Any desk has given me solutions, not problems

Angelica
Ads Assessor in Italy
Computer Networking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The best ally ever!

5.0 last year

Comments: Absolutely very positive. It's a software that I continue to use and install continuously on all my PCs and work and non-work devices!

Pros:

I have been using anydesk for at least 5 years and every day I am convinced more and more that this software is very important for my work but also personal uses. I have a job that requires a PC and sometimes I find myself working remotely, away from other colleagues in the office. Several times there are problems on site and, since I can't be there, I use anydesk to check their computers and solve the problem. I also love that it's very intuitive, quick to connect and simple to use. I've never encountered any bugs or slow mouse movement, exactly as if I were using the desktop of the real PC!

Cons:

There are no particular features that I don't like. The only thing i would improve is the generation of the link code