17 years helping South African businesses
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MiaRec vs Zenith CRM
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Not provided by vendor
Contact Centers of all types and sizes of use our SaaS conversation analytics platform to uncover insights, improve agent performance, modernize QA workflows and improve customer experience at scale.
Ideal for sales, marketing, and customer service teams, company departments needing CRM organization, and call centers looking to leverage AI automation.
- API
- Activity Tracking
- Automatic Call Distribution
- Call Tracking
- Customer Service Analytics
- Customizable Reports
- Inbound Call Center
- Monitoring
- Natural Language Processing
- Real-Time Data
- API
- Activity Tracking
- Automatic Call Distribution
- Call Tracking
- Customer Service Analytics
- Customizable Reports
- Inbound Call Center
- Monitoring
- Natural Language Processing
- Real-Time Data
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
