17 years helping South African businesses
choose better software
Enterprise Bot vs TeamSupport Messaging & Live Chat
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$50.00/month
US$29.00/month
Insurance, financial services, retail and travel Enterprises, among others, in DACH and globally who are reinventing their customer and employee support for improved CX and employee productivity.
TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.
- AI/Machine Learning
- Automated Responses
- Customer Experience Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- AI/Machine Learning
- Automated Responses
- Customer Experience Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
