17 years helping South African businesses
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Zoho Desk vs Engaige
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US$14.00/month
US$10,000.00/month
Overall
4.5 (2,184)Overall
5.0 (1)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans.
- Call Tracking
- Computer Telephony Integration
- Customer Communication
- Customer Complaint Tracking
- Customizable Reports
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Support Ticket Management
- Transfers/Routing
- Call Tracking
- Computer Telephony Integration
- Customer Communication
- Customer Complaint Tracking
- Customizable Reports
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Support Ticket Management
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
