17 years helping South African businesses
choose better software
Zendesk Suite vs Spiti
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$55.00/month
Not provided by vendor
Overall
4.4 (4,012)Overall
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Startups, small businesses, teams, departments, enterprises, and education institutes.
- Asset Tracking
- Blended Call Center
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Transfers/Routing
- Asset Tracking
- Blended Call Center
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Full Text Search
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
