17 years helping South African businesses
choose better software

Atera vs Observium

US$129.00/month
£300.00/year

Overall

4.6 (404)

Overall

4.1 (11)
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Observium's target markets include both the service provider and telecommunications operator markets as well as the enterprise and small business markets. Specialised features exist for both markets.
10/10
  • Asset Tracking
  • Bandwidth Monitoring
  • Customizable Reports
  • Email Monitoring
  • Network Analysis
  • Network Resource Management
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Uptime Reporting
6/10
  • Asset Tracking
  • Bandwidth Monitoring
  • Customizable Reports
  • Email Monitoring
  • Network Analysis
  • Network Resource Management
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Uptime Reporting
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat