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NICE CXone vs Contact Center Software
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$71.00/month
Not provided by vendor
Overall
4.2 (581)Overall
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
- Auto-Dialer
- Automated Routing
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- FCC Compliance
- Multi-Channel Communication
- Skills Tracking
- Auto-Dialer
- Automated Routing
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- FCC Compliance
- Multi-Channel Communication
- Skills Tracking
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
