Sprinklr vs Siebel CRM

• Ease of Use

  3.8 (85)

• Features & Functionality

  4.3 (85)

• Customer Service

  4.0 (85)

• Value for Money

  3.9 (85)

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• Ease of Use

  3.6 (51)

• Features & Functionality

  4.0 (51)

• Customer Service

  3.9 (51)

• Value for Money

  4.1 (51)

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Cloud-based customer experience management solution that helps large enterprises manage content marketing, social media, paid advertising, website, and more via automation.

• Activity Planning
• Channel Management
• Computer Telephony Integration
• Customizable Reports
• Lead Management
• Monitoring
• Natural Language Processing
• Real-Time Data
• Support Ticket Management
• Transfers/Routing

See all features

• Activity Planning
• Channel Management
• Computer Telephony Integration
• Customizable Reports
• Lead Management
• Monitoring
• Natural Language Processing
• Real-Time Data
• Support Ticket Management
• Transfers/Routing

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Documentation
• Videos

• In Person
• Live Online
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)