17 years helping South African businesses
choose better software
Agorapulse vs Zendesk Suite
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$69.00/month
US$55.00/month
Overall
4.6 (710)Overall
4.4 (4,012)
Large and mid-sized agencies, mid-sized businesses and ecommerce brands and, some enterprise brands.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
- Activity Tracking
- Content Management
- Customer Engagement
- Customer Social Profiles
- Customizable Reports
- Dashboard
- Filtering
- Multi-Channel Management
- Single Sign On
- Social Media Integration
- Activity Tracking
- Content Management
- Customer Engagement
- Customer Social Profiles
- Customizable Reports
- Dashboard
- Filtering
- Multi-Channel Management
- Single Sign On
- Social Media Integration
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat